Head of IT - Sofia

The benefits of being part of the team:

Compensation package

• Attractive salary based on your performance
• Monthly food vouchers – €52
• Device voucher – €498
• SIM card with an Unlimited plan
• No cap on bonuses under the “Refer a Friend” program
• Preferential conditions for Vivacom services for you and your loved ones  

Work–Life Balance

• 3 extra days if you use up your entire annual paid leave
• 1 day off for your birthday
• Flexible working hours
• Hybrid working model depending on the position
• Additional health insurance for you and your family
• Co-financed sports card
• Discounts at over 100 great places – shops, restaurants, hotels

Not just a job. Growth.

• Personal mentor and access to an interactive e-learning platform
• A real career development plan

What you will do:

• Own IT strategy, the technology roadmap and the architectural direction of the organisation
• Manage the IT budget, both operating expenditure and the investment required to establish the estate
• Define the technology estate and select, contract and govern the suppliers who deliver it
• Negotiate and manage service agreements, including service levels, pricing and transition arrangements
• Build and lead the IT team, covering engineering, operations and service management
• Hold accountability for information security, NIS2 compliance and data protection
• Establish IT governance: service management processes, asset and licence management, change control
• Report IT cost, performance and risk to the CEO

What we are looking for?

• At least 10 years in IT, including 3 leading a function with responsibility for budget, suppliers and people
• Experience within a telecommunications operator. This estate consists of network and operational systems; general corporate IT experience is not sufficient for this role
• Demonstrated experience establishing or separating an IT function — a greenfield build, carve-out or post-merger integration
• Strong commercial capability: contract negotiation, managed-service governance, and the ability to assess and challenge supplier cost models
• Practical experience of information security and compliance frameworks such as NIS2 or ISO 27001
• Willingness to work hands-on during the establishment phase
• Fluent Bulgarian and English

Nice to have:

• Wholesale, open-access or carrier services background
• Experience of regulated environments and associated compliance obligations
• Familiarity with TM Forum frameworks and telecommunications industry standards

Become part of our team!

APPLY NOW! Click “Кандидатствай” and send your CV by 7th of December 2026.

Only shortlisted candidates will be invited for an interview.

Запознай се с IT екипа на Vivacom

Стани част от сплотения IT екип на Vivacom. Ще имаш възможност да работиш по разнообразни проекти, използвайки Big Data и BI решения. Част от проектите включват автоматизирани приложения за уеб и мобилни приложения, както и създаването на дигитални платформи.