Senior Sportsbook Product Manager

Отговорности

• Lead the end-to-end product lifecycle, from ideation to launch, in alignment with the product vision and business strategy for multiple elements of the Sportsbook vertical:
• Trading capability - third party providers, owned IP and the colleague tools needed to deliver a profitable betting proposition suitable for global distribution
• CRM - promotional mechanics and systematic capabilities that empower the organization to drive consumer acquisition, retention and revenue growth across its B2B partners
• Sportsbook consumer interface – UX and feature sets that resonate with consumers from multiple geographic locations
• Own the end-to-end sportsbook data flow, from data ingestion, aggregation and enrichment through to distribution across trading systems, CRM capabilities, partner integrations and customer-facing sportsbook experiences
• Combine hands-on product management responsibilities with people management and mentoring
• Collaborate with stakeholders to understand and translate business needs, customer requests, and product initiatives into clear functional, non-functional requirements, ready for development
• Advocate for the end user – whether colleagues, b2b partners or consumers – by ensuring that product features are intuitive, engaging and accessible
• Work closely with engineering, design, trading and account management teams to deliver high-quality products that enhance the user experience
• Develop user journey maps to identify pain points and opportunities for product enhancements
• Conduct useability testing and gather feedback to refine product offerings and improve customer satisfaction
• Utilize analytics tools to generate insight and reports that inform future product iterations and marketing strategies
• Define and track performance indicators (KPIs) to measure product success, consumer/b2b partner engagement and colleague satisfaction
• Prepare and present product updates, roadmaps and performance metrics to stakeholders, senior management, colleagues and b2b partners
• Conduct market research to identify trends, customer needs and competitor insight
• Monitor industry regulations and compliance requirements to ensure products meet legal standards

Изисквания

• Bachelor’s degree - Computer Science, Information technologies, or relevant field
• 3 years+ of experience as a Product Manager within the Sports betting industry
• Strong understanding of Sportsbook Operations – Sports Data Aggregation, Trading, CRM, Site Experience & Account Management
• Proven track record of having managed digital products and features from concept to launch across multiple geographic target audiences
• Excellent analytical skills with experience using data analytics and visualization tools (e.g. Tableau)
• Proficient in project management methodologies
• Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams
• Strong problem-solving abilities and a proactive approach to overcoming challenges
• Passion for sports and gaming, with a deep understanding of consumer preference
• Detail-orientated mindset with a focus on quality and user satisfaction
• Strong command of the English Language (verbal and written)
• Mindset:
• Team player — we win together
• Outcome-driven — focus on impact
• Raise the bar — challenge the status quo and deliver on high standard
• Proactive & self-driven
• Problem solver — simplify and find solutions
• Positive, collaborative and open to feedback