Scrum Master

At DIGITALL we don't just deliver technology we deliver the future! We are explorers, knowledge-hunters, tech geeks, problem solvers and game changers who want to inspire and be inspired. Our DIGITALL people are always one step forward: working with top-notch technologies, creating innovations ahead of the market trends, sharing the passion for discovering better ways. As a human-centric organization, our teams are built on mutual respect and open communication, allowing everyone to be authentic, express ideas and unleash their potential. We are proud of our DIGITALL bright minds and never stop developing their skills to keep pushing boundaries together and do what we love. DIGITALL operates globally with a team of 1000 experts in 16 locations across 8 countries

We are seeking a Certified Scrum Master facilitating agile ceremonies, coaching the team on agile practices, and supporting KPI/administrative reporting for the Managed Capacity team.

This is your job:

• Facilitate Scrum ceremonies (planning, daily stand-up, review, retrospective) and coach the team on agile best practices.
• Support the team with agile reporting, KPI tracking inputs and other administrative Scrum-related tasks.
• Helping the team continuously improve delivery predictability and collaboration.
• Be online, accessible and responsive during core working hours, 08:00–17:00 CET/CEST.
• Actively participate in technical and non-technical team discussions, sprint ceremonies and planning.
• Fulfil the team's Definition of Done for every backlog item before closure.
• Maintain up-to-date technical and process documentation (e.g., Confluence)
• Keep ticket status current at least every other day while work is in progress.
• Communicate proactively: flag blockers early, report absences/out-of-office in the calendar and collaborate across teams and disciplines (T-shaped skills encouraged).

Your qualifications:

• Certified Scrum Master (CSM or equivalent).
• Proven work experience as an Agile Coach / Scrum Master running Scrum ceremonies.

Preferred / Nice to Have

• Development experience in any programming language is a plus.

General Requirements

• Bulgaria; available for on-site meetings in Sofia at least every second week.
• Fluent in English and Bulgarian.
• Minimum ~4 years of relevant experience.
• Agile mindset — comfortable working in a trust-based, empowered, continuously-learning Scrum environment.

Organizational information:

• All applications will be treated in strict confidentiality.
• Please note that only shortlisted candidates will be invited to an interview.