Sales Specialist with German ( Full-time 8h/Part-time 4h)
Published on:
Valid until:
**All interviews will be conducted remotely (online or by phone).
Pontica Solutions is an award-winning outsourcing company that specializes in delivering innovative customer experience (CX) solutions to our global clients in diverse industries such as High-Tech, FinTech, Healthcare, Games and Entertainment, E-commerce, Renewable Energy and Utilities, Logistics, and more.
Committed to excellence and continuous improvement, we transform our talent into high-quality experts, providing opportunities for learning and development, vertical and horizontal growth.
Join a global leader in innovative hearing care solutions, designing and delivering advanced hearing aids, cochlear implants, and wireless communication systems to enhance the lives of people with hearing loss.
What you will do in this role:
- Respond to incoming customer inquiries via phone and email in a timely and professional manner.
- Provide detailed information on our products and services, highlighting their benefits and unique selling points.
- Understand customer needs and offer tailored advice to help them choose the best product.
- Schedule appointments and follow up with customers to ensure satisfaction.
- Meet and exceed customer service and sales targets set by the management.
What skills are needed:
- Excellent written and verbal communication skills in German (C1) and English (B2) is a must.
- Proven experience in sales, customer service, or a similar role.
- Excellent communication and interpersonal skills.
- Strong ability to persuade and negotiate in a friendly, non-aggressive manner.
- Ability to understand customer needs and provide tailored recommendations.
- High level of motivation, enthusiasm, and a positive attitude.
What we offer:
- An attractive remuneration. Referral bonuses.
- Flexible working time.
- Full training provided.
- Digital food vouchers.
- Additional health insurance and other social benefits. Exclusive discounts & offers.
- Open-minded management team promoting innovation, and personal and professional development.
- Permanent employment; full-time.
