Customer Support Specialist with SAP

The Adecco Group is the world’s leading provider of HR solutions and a Fortune 500 company, connecting over 700,000 people daily across 60 countries. Our mission is to help people build meaningful careers while supporting organizations with world-class talent solutions.

Role Overview:

For one of our clients, we are looking for a Customer Service Specialist (SAP / Order Management) to join a dynamic and international team in a Shared Services environment. The role is focused on SAP-based order processing and coordination, with limited phone interaction and strong emphasis on operational accuracy and collaboration.

Key Responsibilities:

• Process and manage customer orders in SAP
• Monitor product availability, deliveries, and invoicing accuracy
• Coordinate with Planning, Supply Chain, Finance, and Sales teams
• Maintain and update Customer Master Data in SAP
• Ensure timely resolution of order-related issues and discrepancies
• Support Order-to-Cash (OTC) processes and ensure compliance with internal procedures
• Build strong relationships with internal stakeholders and support process improvements

Requirements:

• 2–3 years of experience in Customer Service, Order Management, or Supply Chain
• Hands-on experience with SAP is a must
• Fluent English is a must
• Understanding of Order-to-Cash processes is an advantage
• Attention to detail, problem-solving, and organizational skills

• Ability to work in a structured, process-driven environment
  
   

  What We Offer:

• Hybrid model of work
• Competitive compensation and benefits package
• Structured onboarding and training in SAP and processes
• Stable, international work environment with clear procedures

• Career development opportunities within a global organization

   

   

Please submit your CV in English.

All applications will be treated with strict confidentiality. Only shortlisted candidates will be contacted.

Recruitment License issued by the National Agency of Employment No. 1814 / 08.12.2014.