Customer Service Specialist
Published on:
Huvepharma® is a privately-owned, fast-growing global pharmaceutical and feed additives company with a focus on developing, manufacturing, and marketing human and animal health products.
Over recent years, Huvepharma® further broadened its manufacturing platform through significant investments in its existing facilities, complemented by strategic acquisitions in Europe and the USA.
Today, Huvepharma® is active in more than 100 countries, with production facilities spanning the globe: two production sites in France, three production facilities for biotechnology and vaccines in Bulgaria, and six sites in the USA for vaccines and veterinary medicines.
Our Sales Department is currently undergoing expansion, presenting you with an exciting opportunity to become part of our exceptional team. We are actively seeking a committed and driven Customer Service Specialist.
Key Responsibilities:
Managing export operations from Bulgaria via road, sea, and air shipments to customers worldwide.
Communicating with customers and receiving orders for delivery of goods.
Registering and dispatching production orders to suppliers, using specialized software in accordance with sales manager instructions and customer requirements.
Communication with transport companies to organize shipments of goods to customers.
Preparing daily shipment schedules aligned with the production plan.
Preparing and sending shipping instructions and relevant documents to the suppliers/transport company and customers.
Following up on the receipt of the goods with customers.
Issuing documents related to the deliveries on a daily basis.
Keeping up-to-date customer data base and transaction files, etc.
Requirements :
Very good written and spoken English; Spanish or French will be considered an advantage.
Excellent knowledge of MS Office, Excel, database.
Strong team player who is able to fit well in an international environment and organizational structure.
Excellent communication skills - politeness, patience, friendliness, precision.
What we offer:
Competitive remuneration package and benefits.
Opportunity to work in an established global company with a strong commitment to employee growth and professional development.
Career advancement opportunities in an international environment.
23 days of paid vacation per year.
Food vouchers.
Premium health insurance package.
Multisport card.
If you are interested in this opportunity, do not hesitate to apply today.
Please send us your CV in English. Be sure that your CV contains only information relevant to your academic and professional background and avoid sharing other sensitive personal data. Your application package will be treated with strict confidentiality. Only shortlisted applicants will be contacted.
The personal data you provide will be treated in the strictest confidence in accordance with the applicable personal data protection legislation.
For more information, please follow the link below:
Privacy notice for job applicants | Huvepharma
