Business Analyst – Digital Products at Digital Banking Department
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Who we are – WE ARE:
Leaders in innovation and a favorite brand of thousands of Bulgarians
Different and we encourage diversity - this gives us invaluable advantages
Flexible, operational and without barriers in the organization and internal communication
What makes us different - THE UNIQUE TEAM OF:
Colorful, interesting and valuable personalities
Professionals striving for the maximum
Like-minded people who like, support and value each other
Contribution and key responsibilities:
Analyze and prepare change request documents for implementation of new or improving existing features in mobile and web platforms for digital banking
Analyze, design and optimize digital banking products and services
Asist in the testing and validation of new features, ensuring they meet business and regulatory requirements
Define KPI-s and monitor the performance of the digital products
Collaborate with business stakeholders to gather requirements and translate them into epics and user stories in Jira
Track the progress of the new features and manage product backlog in Jira
Participate in workshops and daily/weekly meetings with external vendors
Communicate with the development teams – developers and designers
Provide recommendations for process automation and digital transformation strategies
For efficiency and effective role performance:
Bachelor's Degree in Finance, IT or related field
Minimum of 2 years of experience as a Business Analysis, preferably within the banking or financial sector
Strong understanding of digital banking trends, technologies and customer expectations.
Problem-solving skills and great attention to details
Creative and analytical approach
Good knowledge of methodologies for project management and business analysis
Experience working in an Agile environment and as a part of a product development team
Experience with IT systems and technologies in the financial field (Oracle Flexcube)
Experience with Atlassian Jira incl. writing epics and user stories, etc.
Communication, collaboration and teamwork
Proficiency in English
Prospects and opportunities:
To be successful and receive recognition - with us, the path from a personal initiative to a working practice is quick and short
To feel understanding and support – every day we build and preserve the pleasure of our work together
