Sutherland Bulgaria

Sutherland Bulgaria is looking for Client Support advisor to support all customer interests and needs. In our day-to-day job we answer variety of questions related to customer’s accounts, subscriptions, products, assisting our customers in the elimination of technical problems via phone, chat, and remote sessions.

If you want to be part of further building our history, success story and experience more than just a job, come & join us.
 

Our ideal candidates have:

• Excellent Verbal & Written skills in Finnish
• Good Verbal & Written skills in English
• Basic technical knowledge and the ability to multitask
• The ability to present complex information in a simple and understandable way
• Excellent customer service skills

What can you expect from us:

• Competitive salary
• Laptop Device provided by us – We want to ensure that you would have the leading-edge technology to be successful
• Gain expanded customer and technical knowledge for a world class leader with 34 years of experience in cyber security
• Team of professionals who will help you build your career basis your skills & strengths within the Program and the Company
• Get the chance to participate in Internal initiatives – such as Product, Process, Environment and People Experience improvements

Additional Benefits we offer:

• Day shifts only
• Weekends off
• Work from home opportunity
• Attractive performance incentives
• Monthly Rewards & Recognition initiative
• 21 days of Paid leave allowance
• Top-notch Training
• Team buildings and social activities, participation in voluntary work, charity causes, etc.
• Wellness program available to all our employees
• Work at home Essential Benefit -Financial support for expenditure on utilities
• Food vouchers, Multisport card, Additional health & life insurance, Gift for Birth, and much more.