Account Manager, Online Games Department

“ЕГТ ДИДЖИТАЛ” ЕООД is a next-generation tech company focused on all online gaming products. Its portfolio includes Casino Games, Sportsbook, and the all-in-one solution - a Gambling Platform.
“ЕГТ ДИДЖИТАЛ” ЕООД is part of the ЕВРО ГЕЙМС ТЕХНОЛОДЖИ ООД, headquartered in Sofia, Bulgaria. ЕВРО ГЕЙМС ТЕХНОЛОДЖИ ООД is one of the fastest-growing enterprises in the gaming industry. Our global network includes offices in 25 countries and our products are installed in over 85 jurisdictions in Europe, Asia, Africa, and North, Central, and South America.

Being a part of such a fast-moving industry as iGaming, the company knows no limits and is growing rapidly through its dedication to innovation and constant improvement. This is why we are expanding our Online Games Department team and are now seeking fresh and enthusiastic individuals to join us in the exciting digital world of iGaming.

Responsibilities
Serve as the main point of contact in all matters related to client operational and business needs
Build and strengthen client relationships to achieve long-term partnerships
Maintain accurate client records, keeping track of any contract updates and new product launches
Proactively drive EGT Digital product adoption and market share
Develop a trusted advisor relationship with key accounts, customer stakeholders, and executive sponsors
Work with Sales, PMO, Compliance, and other internal teams to develop strategic plans and ensure KPIs are being met
Communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
Meet regularly with other team members to discuss progress and find new ways to improve business
Generate internal system reports and analyze performance metrics
Represent EGT Digital at major industry events

Requirements
Bachelor’s degree
Experience in the Gambling Facilities and Casinos industry – minimum 2 years
Preferably 2+ years of experience in Account Management / Business Development role
Experience within the Software Industry, preferably within a Product Company
Excellent client-facing and internal communication skills
Experience in communicating with customers
Proven ability to manage multiple projects at a time while paying strict attention to detail
Very good understanding of software delivery life cycle
Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of the organization, including executive and C-level
Excellent cross-group collaboration skills
Can-do attitude, positive, proactive
Organized, able to prioritize and resolve critical and complex issues
Strong command of the English Language – verbal and written

What we offer
Competitive salary
Performance-based annual bonus
Performance evaluation & salary review twice a year
25 days paid annual leave
Additional health insurance – premium package
Fully paid annual transportation card
Fully paid Sports card
Free company shuttle by the office
Sports Teams/Sports events
Professional development, supportive company culture, and challenging projects
Company-sponsored trainings
Tickets for conferences and seminars
Team building events and office parties
Referral Program
Free snacks, soft drinks, coffee, and fruit are always available
Birthday, newborn baby, and first-grader bonuses
Corporate discounts in various shops and restaurants
State-of-the-art modern office
Positive working environment and chill-out zone (PS4, foosball table, and lazy chairs)

All applications will be treated strictly confidential and only the approved candidates will be invited to an interview.