Senior Business Analyst – Digital Products at Digital Banking Department

Ref. # DB/1102SBADP
Work type
На място
Place of work
гр. София

Published on:

3 October 2025

Valid until:

2 November 2025

Who we are – WE ARE:

  • Leaders in innovation and a favorite brand of thousands of Bulgarians
  • Different and we encourage diversity - this gives us invaluable advantages
  • Flexible, operational and without barriers in the organization and internal communication

What makes us different - THE UNIQUE TEAM OF:

  • Colorful, interesting and valuable personalities
  • Professionals striving for the maximum
  • Like-minded people who like, support and value each other

Contribution and key responsibilities:

  • Analyze and prepare change request documents for implementation of new or improving existing features in mobile and web platforms for digital banking
  • Analyze, design and optimize digital banking products and services
  • Asist in the testing and validation of new features, ensuring they meet business and regulatory requirements
  • Define KPI-s and monitor the performance of the digital products
  • Collaborate with business stakeholders to gather requirements and translate them into epics and user stories in Jira
  • Track the progress of the new features and manage product backlog in Jira
  • Participate in workshops and daily/weekly meetings with external vendors
  • Communicate with the development teams – developers and designers
  • Provide recommendations for process automation and digital transformation strategies

For efficiency and effective role performance:

  • Bachelor's Degree in Finance, IT or related field
  • Minimum of 2 years of experience as a Business Analysis, preferably within the banking or financial sector
  • Strong understanding of digital banking trends, technologies and customer expectations.
  • Problem-solving skills and great attention to details
  • Creative and analytical approach
  • Good knowledge of methodologies for project management and business analysis
  • Experience working in an Agile environment and as a part of a product development team
  • Experience with IT systems and technologies in the financial field (Oracle Flexcube)
  • Experience with Atlassian Jira incl. writing epics and user stories, etc.
  • Communication, collaboration and teamwork
  • Proficiency in English

Prospects and opportunities:

  • To be successful and receive recognition - with us, the path from a personal initiative to a working practice is quick and short
  • To feel understanding and support – every day we build and preserve the pleasure of our work together
Professional field
Банки, Кредитиране
Languages
Английски
Education
Висше образование
Remuneration and bonuses
Специални условия за служители при ползване на продукти на Банката
Development and training
Участие в обучителни и мотивационни корпоративни програми
Additional benefits
Лично пространство, грижа и баланс - допълнителни годишен отпуск и здравно осигуряване; медицинско обслужване; спорт и отдих