A1

It's your life.

It's your opportunity.
#MakeITHappen

Did you know that A1 Bulgaria offers financial services like digital wallet, online credit, and various insurances?

Our wide portfolio has long past the telecom services, and we are now offering digital solutions to millions of corporate, public, and private customers.

State-of-the-art technology, the latest innovations, and extremely talented professionals in various areas help us deliver the best-in-class products, services, and customer experience.

You’ll know A1 Bulgaria is the right place for you if you are driven by:
 

• Opportunities to learn and build your career;
   
• Meaningful work in a stable and fast-paced company;
   
• Diversity of people, projects, and platforms;
   
• A supportive, fun, and inspiring place to work.

A1 is more than just a telecommunications company. As part of the A1 Telekom Austria Group, we are driving digitalization in 9 countries with innovative solutions and new business areas. Do you also want to be part of this? Then bring in all your strengths and talents and try out something new.

For the starting of a new organization, directed towards offering global business services, we are looking for Payments Specialist to join our team.

Your daily routine would include:
 

• Ensure timely and accurate application of customer payments on a daily basis.
   
• Investigate any transaction failures and proceeding manual postings.
   
• Verify discrepancies and resolve clients’ billing issues.
   
• Perform payment runs and direct debits as per the payment schedule, escalating issues to the responsible Team Lead.
   
• Locate customer overpayments on deposit level for upcoming invoices.
   
• Providing on-going support for the OTC business solution.
   
• Handling reconciliation of payments received via collection agencies and A1 shop.
   

We’ll know you can make it if you have:
 

• Contributing and improve financial payments on time.
   
• Participating in cross-functional process and system improvement initiatives.
   
• Collecting and summarizing accounting and business information for the purposes of the management and internal needs, while ensuring reliable and timely communication with all stakeholders.
   
• Providing support to the organization as requested.
   
• Excellent organizational and time-management skills.
   
• Customer service skills, communication skills with attention to detail.
   
• Problem solving skills and adherence to deadlines.
   
• Fluent level of German – written and spoken;
   
• Fluent level of English – written and spoken.
   

Our gratitude for the job done will be eternal, but we’ll also offer you:
 

• Innovative technologies and platforms to “play” with;
   
• Modern working environment for your comfort;
   
• Friendly, ambitious, and motivated teammates to support each other;
   
• Thousands of online and in-person learning opportunities to grow;
   
• Challenging assignments and career development opportunities in multinational environment;
   
• Attractive remuneration package;
   
• Flexible working schedule and opportunity for home office;
   
• Numerous additional goodies, including, but not limited to free A1 services, discounts, health insurance and services, sports center, childcare, team and family events, etc.