Pontica Solutions

**All interviews will be conducted remotely (online or by phone).

As a startup provider of high-quality sports betting platform, our client is a fast-growing bookmaker obliged to excellency. Their goal is to provide a safe and secure environment for each client and also provide the highest standards for the betting community. 

If you have a passion for sports and want to build a successful career in customer service, join our team now!

YOUR ROLE:

• Conduct outbound calls with already existing users to guide them through the platform.
• Develop relationships with prospective clients.
• Work with internal software tools (CRM).
• Cooperate with the rest of the team.

REQUIRED SKILLS:

• Fluent in Arabic. Good knowledge of English.
• High computer literacy; proficient with Office 365.
• Customer service experience will be an advantage.
• Fast learner with excellent communication and problem-solving skills.

WHAT WE OFFER:

• Attractive remuneration. Referral bonuses.
• Full training – provided by the company. Full and part-time options.
• Additional health insurance and other social benefits. Exclusive discounts & offers.
• Home office based on performance with the manager’s agreement
• Open-minded management team promoting innovation, and personal and professional development.
• Permanent employment.