Work in Bulgaria?
Sofia
Order to Cash Team Leader
Job description
- Coordinate and manage day-to-day activities across the team
- Develop and execute operational strategies for achievement of team objectives
- Develop team members through regular feedback sessions
- Set efficient communication with Operations Manager/Operation Lead and peers
- Drive and motivate team members to develop professional interest and involvement into work activities and to deliver monthly/quarterly targets and SLAs
- Identify, propose, and enable transformation opportunities and also coordinate their implementation
- Maintain robust management & escalation process
- Build and develop strong relationship with the Client
Job requirements
- High School Diploma / (GED) / Secondary School GCSE or equivalent Leaving Certificate Fluent in English and second language (both written and verbal)
- Applicants with excellent analytical and problem-solving skills
- Individuals driven by team’s success
- Leaders with ability to deliver on commitments and within required deadlines
- Team players with strong target customer care focus
- Candidates with strong organizational abilities and structure in the daily routine, resilience under pressure and ability to quickly adapt to unforeseen work demands
- Ability to work on own initiative
- Strong communication skills
- Effective delegation
- Strong understanding of people management, demonstrated personal investment in developing skills in this particular area
- Enhanced follow up & monitoring capabilities
- Ability to manage team, performance, and work integrity
- Financial & commercial awareness / good numerical skills
- Proven PC literacy (Excel, PPT)