Pontica Solutions is a Bulgarian BPO and ITO company, founded as a start-up in 2015 by Ivan Georgiev and Evgeni Borisov - professionals with more than 10 years of experience in the outsourcing industry. The company was recognised with many international business awards, some of which ‘Start-up of the Year’, ‘Best Customer Service Department of the Year’, ‘Founders of the Year’ and ‘People’s Choice Award for Company of the Year in Business Services’.
Pontica is delivering services in more than 20 languages for clients in the high-tech, payments and SaaS industry. Part of its clients are one of the world’s most famous brands such as the Japanese video game producer – Bandai Namco and the delivery platform Stuart. Pontica offers a variety of opportunities for young talent to develop and grow in the field of customer success, people management, project management, marketing, and IT.
Today, Pontica is one of the fastest-growing companies in the sector with more than 300 team members working in the offices in Sofia and Varna, the latter being the company’s new office opened in June 2020.