**All interviews will be conducted remotely (online or by phone).
Pontica Solutions is an award-winning outsourcing company that specializes in delivering innovative customer experience (CX) solutions to our global clients in diverse industries such as High-Tech, FinTech, Healthcare, Games and Entertainment, E-commerce, Renewable Energy and Utilities, Logistics, and more.
Committed to excellence and continuous improvement, we transform our talent into high-quality experts, providing opportunities for learning and development, vertical and horizontal growth.
As a Junior Trainer at Pontica Solutions, you'll support the training of new and existing staff in a fast-paced BPO environment. Working with Senior Trainers and Operations, you'll help deliver effective sessions to ensure employees are equipped for success. This role offers hands-on experience, continuous learning, and growth opportunities. #wegrowtogether
What You’ll Do?
- Conduct live training sessions (in-person and online)
- Deliver a wide range of training sessions to teams and individuals
- Use tools like quizzes and interactive activities to boost learning
- Foster an engaging, inclusive learning environment
- Adapt your approach for different audiences and topics
- Be a positive, energetic presence in all training sessions
- Support the onboarding process for new employees with product training What’s in it for you?
- Friendly, diverse, and talented team
- Possibility for professional development, mentorship, and training
- Health insurance, digital food vouchers & exclusive discounts and a Multisport card
- Attractive pay and referral bonuses
- 20 days of paid leave per year + 5 additional based on tenure + 2 days off for volunteering
- An open-minded management team that promotes innovation, alongside personal and professional growth.
- Permanent, full-time employment. |
