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Who wants you?

Pontica Solutions is a Bulgarian BPO and ITO company, founded as a start-up in 2015 by Ivan Georgiev and Evgeni Borisov - professionals with more than 10 years of experience in the outsourcing industry. The company was recognised with many international business awards, some of which ‘Start-up of the Year’, ‘Best Customer Service Department of the Year’, ‘Founders of the Year’ and ‘People’s Choice Award for Company of the Year in Business Services’.

Pontica is delivering services in more than 20 languages for clients in the high-tech, payments and SaaS industry. Part of its clients are one of the world’s most famous brands such as the Japanese video game producer – Bandai Namco and the delivery platform Stuart. Pontica offers a variety of opportunities for young talent to develop and grow in the field of customer success, people management, project management, marketing, and IT.

Today, Pontica is one of the fastest-growing companies in the sector with more than 400 team members working in the offices in Sofia and Varna, the latter being the company’s new office opened in June 2020.

Job offers

Live Operations Support Specialist with Polish
Pontica Solutions
Sofia
Customer Care Advisor with German and English (femtech start-up)
Pontica Solutions
Sofia
Player Support with Italian and English (Bandai Namco)
Pontica Solutions
Sofia
Live Operations Support Specialist with Portuguese and Spanish
Pontica Solutions
Sofia
Community and Player Support Specialist with Chinese and English
Pontica Solutions
Sofia
Community and Player Support Specialist with Korean and English
Pontica Solutions
Sofia
Community and Player Support Specialist with Japanese and English
Pontica Solutions
Sofia
Community and Player Support Specialist with Polish and English
Pontica Solutions
Sofia
Community and Player Support Specialist with Russian and English
Pontica Solutions
Sofia
Community and Player Support Specialist with Italian and English
Pontica Solutions
Sofia
Community and Player Support Specialist with Spanish and English
Pontica Solutions
Sofia
Community and Player Support Specialist with German and English
Pontica Solutions
Sofia
Community and Player Support Specialist with French and English
Pontica Solutions
Sofia
Recruitment Specialist with Spanish
Pontica Solutions
Sofia
Customer Success Specialist with English (part-time options)
Pontica Solutions
Varna
Live Operations Support Specialist with Spanish
Pontica Solutions
Sofia
Customer Success Specialist with French and English (part and full-time options)
Pontica Solutions
Varna
Customer Care Advisor with English
Pontica Solutions
Sofia
Live Operations Support Specialist with French (part-time)
Pontica Solutions
Sofia
Customer Success Specialist with English (part-time options)
Pontica Solutions
Varna
Training Coordinator with French
Pontica Solutions
Sofia