About DXC Bulgaria
We are DXC - a Fortune 500 global IT services leader. In Bulgaria, we are among the largest employers with over 4,000 employees working on the company's entire IT portfolio. We are flexible - we provide everything you need to work from home comfortably, but we also keep our offices open for collaboration, meetings, and building a strong team spirit. We tailor everyone’s development path to their individual interests through training and additional certifications.
Our experience and desire to grow, our mission, and our values create an environment where ambitious people become successful at home. At home - in Bulgaria.
You will join one of our Top Performers - Global Service Desk Bulgaria. The team consists of highly experienced professionals, as well as junior, motivated individuals. Your teammates started their careers, just like you, and developed rapidly in less than a year. You will have the opportunity to grow in the direction that best fits your personal career plan. We serve 250+ customers on the Fortune 500 list. From manufacturing giants, banking, and insurance to worldwide governments - We have it all. We are proud to be named one of the World’s Best Employers 2020 and the 100 Best Corporate Citizens.
Daily challenges
No, this is NOT ANOTHER Call Center Job!
We train, nurture, and grow our employees’ technical competencies so they can resolve the problem themselves and become better at what they do!
The First Line Tech Support position is perfect for candidates with little or no IT experience and with a motivated mindset who want to explore the IT world. Your day-to-day work will involve interaction with customers across the globe, through multiple support communication channels (voice, email, chat, portal). You will provide technical issue resolution in a positive and professional manner. Don’t worry, we will help you every step of the way with comprehensive technical training.
eXperience and skills required
Our key requirements are:
These will be considered as a BIG аdvantage:
Company benefits
We Deliver eXcellence for our Customers and colleagues every day. Our values form the foundation of everything we do and every decision we make.
If you feel comfortable with the above-mentioned requirements, please send us your CV in English.
Please note that only shortlisted candidates will be contacted.