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8 Racho Petkov - Kazandzhiyata, Sofia

Coca-Cola HBC


CRM Dynamics 356 Dev Lead

Job description

At Coca-Cola Hellenic we celebrate forward-thinking people who deliver with speed and agility, who never stop looking for ways to grow the business and themselves. Join DTPS, Digital Technology & Platform Services, our IT Commercial team is looking for an entrepreneurial Technology leader to co-create efficiently with our internal business teams!


As Dynamics 365 Lead Developer, you will be responsible for leading the technical development of the CCH Dynamics 365 CRM Platform. You will be playing key role in the design, delivery and the deployments of the next generation Customer centric CRM Capabilities.

Requirements for the position

  • Oversees all Development activities within the CRM Product Stream relating to Dynamics 365 Sales, Marketing & Service.
  • Responsible for leading, mentoring & training all developers associated with the Dynamics platform
  • Responsible for shaping the internal & external development resource needs over time
  • Owner of the code and responsible to orchestrate the merge of the code of internal and external developers and verifying their code, before production release
  • Working very closely with Solution Architects & Product Managers on continuous improvements relating to performance, user experience, security and scalability.
  • Implement, coach and promote a DevOps mindset across the team
  • Work as part of the CRM Platform Team especially with the Platform Manager and Platform Architect on defining Business Specification and splitting them in Backlog Items, providing sequence & effort/Story Points estimation
  • Responsible for the automation of all manual tasks for the building and deployment of both code and data in order to enable continuous integration and continuous deployment frameworks.


  • 8+ years of IT Experience in the development of customer systems across multiple technology domains

  • Expertise in configuring and developing on Microsoft Dynamics 365 platform – in particular D365 Sales, Marketing, Service and Commerce

  • Knowledge of SAP ERP, SAP Commerce Cloud & SAP CPI beneficial

  • Experience of working in Platforms & Products teams and successfully completing full project cycle for Key Strategic or International Projects

  • Experience working within DevOps or DevSecOps environments and building agile product teams

  • Proven ability to work in a multi-cultural environment, working on a Global scale with stakeholders in multi countries

  • Excellent project management skills, knowledge and experience in modern and agile project, product or platform delivery and management (SCRUM, SAFe, DevOps, IT Product Management)

  • Strong vendor management skills, knowledge and experience in vendor selection, contracting, collaboration.

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