Technical Support - Online Games Department

Отговорности

• Monitor numerous systems
• Provide basic B2B and in-house technical support via email/ticketing platform
• Participate in functionality tests & new application introductions
• Creating reports at the request of the line manager
• Consult our clients about the specifications of the company’s products
• Collaborate with other team members to provide high-quality support

Additional information:

• 8-hour shifts – day and night, flexible working schedule
• Initial and regular trainings

Изисквания

• Very good command of English (B2-C1)
• Decent PC literacy - MS Office, a basic understanding of website components and frontend/backend structure
• Ability to work in an already-defined style
• Ability to multitask, experience with Alarm and Monitoring services is a plus