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Technical Writer

Описание на длъжността

Summary of Role:      

  • This position is for a Technical Writer within the GLOBALFOUNDRIES Sales organization, supporting our customers through the creation of technical collateral to guide them in GLOBALFOUNDRIES technical solutions starting from their initial inquiry to design tapeout.
  • This position will be located in Sofia, Bulgaria.

Essential Responsibilities:

You are expected to understand the sales customer engagement process thoroughly. The core job is to study complicated things and explain them clearly and concisely. Images help make your writing clear. Responsibilities will include but are not limited to:

  • Support the sales teams in the creation, standardization, and quality assurance of documents for customer use. Documentation includes: training material, sales kits, infographic documents, white papers. Format includes: html, pdf, Microsoft Word and Powerpoint
  • Develop and maintain detailed databases of appropriate reference materials, including research, usability tests, and design specifications
  • Evaluate current content and develop innovative approaches for improvement
  • Work with the technology platform team to convert and optimize content for platform spec sheets as well as Sales kits
  • You should be able to define acronyms and avoid assumptions about what the user knows.
  • Ability to express ideas graphically
  • Potential and willingness to grasp technology.
  • A semiconductor foundry manufacturing experience, preferred.
  • Knowledge of web-based publishing and comprehension of code interpretation. 
  • Curiosity about the way things work.
  • Able to work with all levels of organization to extract information
  • Problem-solver
  • Goal-oriented, self-starter that has an appreciation of the social aspects of teamwork; ability to integrate into an existing, interdisciplinary team.

Изисквания за длъжността

Required Qualifications:

  • Bachelors degree in a relevant technical field
  • 2 years industry experience as an effective technical writer
  • Ability to create and edit HTML
  • Ability to manipulate illustrations, utilizing software tools including SnagIt, Photoshop
  • Fluent in conversational and grammatical English language
  • Expertise in Microsoft Office products and MS Visio
  • Basic understanding of CSS usage
  • Knowledge of xml
  • Proven ability to quickly learn and understand complex topics
  • Previous experience writing documentation and procedural materials for multiple audiences
  • Superior written and verbal communication skills, with a keen eye for detail
  • Experience working with engineering/domain experts to improve the user experience: design, UI, and help refine content and create visuals and diagrams for technical support content
  • Proven ability to handle multiple projects simultaneously, with an eye for prioritization.

We Offer:

  • Attractive compensation package with competitive salary, performance related bonus plan and a global recognition program;
  • Individual, technical or management career path opportunities supported by enhanced learning and development programs;
  • Healthy and team building work environment with:
  • Monthly Meal Voucher Program;
  • Sports Card Sponsorship;
  • Regular Team Building Events and Celebrations;
  • Professional Office area with best infrastructure;
  • Work-life balance with:
  • 21 to 25 days paid vacation depending on years with company;
  • Flexible working time;
  • Relocation/Immigration Support for international Hires

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