Introduction

For this technical Applications Engineering Tapeout Support role, your responsibilities will primarily include, managing customer chip design GDS data transfer (tapeout) to GF, ensuring timely and error free tapeout operation.

Your Job

• Serve as technical support interface to customer and coordinate technical interaction. 
• Train and support customers in using GF self service online systems for to prepare customer chip design GDS data transfer (tapeout)
• Manage chip design GDS data transfer (tapeout) process with customers and internal stakeholders to ensure timely and error free tapeout operation
• Communicate proactively with customers in case of missing / unclear information from customer
• Ability to handle multiple customers & projects in parallel without mistakes
• Manage tapeout project deadlines for all supported customers and alert / remind customers to avoid deadlines getting overrun. Escalate to group manager if situation risks to become critical
• Proactively support GF system improvements by identifying weaknesses & proposing solutions
• Build relationship with key customers to ensure good interaction and communication
• Ensure that issues/ obstacles/ questions to a tapeout get resolved, directly or if required, by engaging internal experts
• Overcome internal system/communication limitations through persistency, identifying and driving towards applicable solution

Required qualifications:

• Bachelor’s/ Master's Degree in Electrical Engineering. Experience in Semiconductors (Technology or Design) is an advantage
• Excellent communication skills and a strong tem aptitude 
• Customer facing and Technical Sales experience are desirable
• Exposure and competence in design environment/ enablement flows and tools is an advantage
• Dedication to excellent customer service and ambition to execute tasks without error
• Past participation in roles with exposure to or within a semiconductor manufacturer is desirable
• Program management skills and experience are highly desirable
• Excellent English language skill is a must

We Offer:

• Attractive compensation package with competitive salary, performance related bonus plan and a global recognition program;
• Individual, technical or management career path opportunities supported by enhanced learning and development programs;
• Healthy and team building work environment with:

• Monthly Meal Voucher Program;
• Sports Card Sponsorship;
• Regular Team Building Events and Celebrations;
• Professional Office area with best infrastructure;

• Work-life balance with:

• 21 to 25 days paid vacation depending on years with company;
• Flexible working time;
• Relocation/Immigration Support for international Hires.