• Server-side day to day work is: server restart, service check, and restart; Eventviewer / syslogs check; System resource usage check (CPU, filesystem, RAM)
• Data Protector server-side issues. The responsibility of the agent is to investigate in Back up Log within Data Protector. Online Backup job restart. Offline SAP/Oracle backup check (~ log check)
• SAP systems - troubleshooting and problem removal; usage of SAP transactions; service- stop/restart; error log check
• Database (MSSQL, Oracle) – troubleshooting, service/instance – stop/restart; Tablespace modification; work with wallets (Oracle Transparent Data Encryption (TDE))
• Postfix/Exchange servers – troubleshoot; problem confirmation and ticket dispatch;
• Server Hardware – general hardware failure diagnosis; opening and coordination of hardware cases with the corresponding HW and Data Centre teams;

Handle E-mails - Service requests are received via e-mail, which can result in opening of tickets;

• High level of written and verbal German language;
• Is able to research and find solutions when  encounters unfamiliar technical situations
• In-depth knowledge of: (Windows Server 2003/200,Linux RHEL/SuSe,HP-UX,Database (MSSQL, Oracle),SAP,Data Protector)

Benefits:

• Additional health coverage (medical and dental care)
• Upskilling and reskilling training programs
• Food vouchers
• Competitive remuneration package
• Performance-based bonuses
• Connect-A-Friend bonus program
• Recognition awards
• Special offers and discounts
• Sport cards