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Работа в България?
ул. Самара 2, Advance Business Center 2, София

Модис България

София

Server Desk Agent with German

Описание на длъжността

  • Server-side day to day work is: server restart, service check, and restart; Eventviewer / syslogs check; System resource usage check (CPU, filesystem, RAM)
  • Data Protector server-side issues. The responsibility of the agent is to investigate in Back up Log within Data Protector. Online Backup job restart. Offline SAP/Oracle backup check (~ log check)
  • SAP systems - troubleshooting and problem removal; usage of SAP transactions; service- stop/restart; error log check
  • Database (MSSQL, Oracle) – troubleshooting, service/instance – stop/restart; Tablespace modification; work with wallets (Oracle Transparent Data Encryption (TDE))
  • Postfix/Exchange servers – troubleshoot; problem confirmation and ticket dispatch;
  • Server Hardware – general hardware failure diagnosis; opening and coordination of hardware cases with the corresponding HW and Data Centre teams;

Handle E-mails - Service requests are received via e-mail, which can result in opening of tickets;

Изисквания за длъжността

 

  • High level of written and verbal German language;
  • Is able to research and find solutions when  encounters unfamiliar technical situations
  • In-depth knowledge of: (Windows Server 2003/200,Linux RHEL/SuSe,HP-UX,Database (MSSQL, Oracle),SAP,Data Protector)

Benefits:

  • Additional health coverage (medical and dental care)
  • Upskilling and reskilling training programs
  • Food vouchers
  • Competitive remuneration package
  • Performance-based bonuses
  • Connect-A-Friend bonus program
  • Recognition awards
  • Special offers and discounts
  • Sport cards

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