In 5 years, our client has evolved from a start-up to Europe’s leading on-demand logistics platform that allows businesses in any industry to deliver to their customers with never-seen-before speed & efficiency.
Join our new team and work with amazing minds that change the way goods are delivered in urban areas.
Manage and serve as the main point of contact for live services (mainly over chat).
Monitor live operations and make sudden, late-notice changes when necessary.
Proactively solve real-time issues before and as they emerge.
Troubleshoot client and driver issues.
Work in collaboration with other team members to improve operational performance.
WHAT WE OFFER:
An attractive remuneration + monthly bonus. Referral bonuses.
Different shifts (Monday-Sunday). Transport costs covered.
Full training – provided by the client.
Open-minded management team promoting innovation, personal, and professional development.
Permanent employment; full-time.
Изисквания за длъжността
Excellent written and verbal communication skills in Spanish
Good knowledge of English.
Previous experience in a customer-centric role, ideally in live customer support.
Extremely organized and able to manage tasks with a sense-of-urgency.
Logical thinker, who naturally looks to build efficient processes.
Tech-savvy with strong problem-solving skills.
Възможни услуги към потребителите /предимствата към всяка обява/: