София Customer Support Specialist with Spanish and English Описание на длъжността Responsibilities: Providing technical support in Spanish and English by telephone, chat, and via e-mail; Identifying clients’ problems and propose solutions; Focusing on customer expectations and satisfaction; Protecting confidential and sensitive information and materials; Collaborating with other team members to provide high-quality support. Изисквания за длъжността Requirements: Fluency in Spanish and English language; Excellent customer and communication skills; Ability to work under pressure to tightly controlled deadlines; Willingness to develop in a technical role; Very good computer skills (Windows OS, Outlook, MS Office, etc.); Analytical troubleshooting skills will be an advantage. Benefits: Additional health coverage (medical and dental care) Upskilling and reskilling training programs Food vouchers Competitive remuneration package Performance-based bonuses Connect-A-Friend bonus program Recognition awards Special offers and discounts Sport cards Charity and sport initiatives
