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Работа в България?
ул. Самара 2, Advance Business Center 2, София

Модис България

София

Customer Support Specialist with Spanish and English

Описание на длъжността

Responsibilities:

  • Providing technical support in Spanish and English by telephone, chat, and via e-mail;
  • Identifying clients’ problems and propose solutions;
  • Focusing on customer expectations and satisfaction;
  • Protecting confidential and sensitive information and materials;
  • Collaborating with other team members to provide high-quality support.

Изисквания за длъжността

Requirements:

  • Providing technical support in Spanish and English by telephone, chat, and via e-mail;
  • Identifying clients’ problems and propose solutions;
  • Focusing on customer expectations and satisfaction;
  • Protecting confidential and sensitive information and materials;
  • Collaborating with other team members to provide high-quality support.

Benefits:

  • Additional health coverage (medical and dental care)
  • Upskilling and reskilling training programs
  • Food vouchers
  • Competitive remuneration package
  • Performance-based bonuses
  • Connect-A-Friend bonus program
  • Recognition awards
  • Special offers and discounts
  • Sport cards
  • Charity and sport initiatives

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