София Customer Support Specialist with Spanish and English Описание на длъжността Responsibilities: Providing technical support in Spanish and English by telephone, chat, and via e-mail; Identifying clients’ problems and propose solutions; Focusing on customer expectations and satisfaction; Protecting confidential and sensitive information and materials; Collaborating with other team members to provide high-quality support. Изисквания за длъжността Requirements: Providing technical support in Spanish and English by telephone, chat, and via e-mail; Identifying clients’ problems and propose solutions; Focusing on customer expectations and satisfaction; Protecting confidential and sensitive information and materials; Collaborating with other team members to provide high-quality support. Benefits: Additional health coverage (medical and dental care) Upskilling and reskilling training programs Food vouchers Competitive remuneration package Performance-based bonuses Connect-A-Friend bonus program Recognition awards Special offers and discounts Sport cards Charity and sport initiatives