Job Purpose and Impact

The Collection Specialist will collect receivables to maintain working capital levels and ensure invoices are paid according to the set terms. In this role, you will be a key contributor in the management and control of the accounts receivables ledger for respective business units and general working capital control.

Key Accountabilities

• Proactively collect receivables to ensure accounts remain in good standing.
• Develop relationships with customers and internal stakeholders such as allocation team, sales organization, customer service, supply chain and credit risk and record to report.
• Process various reports including accounts receivable aging and dispute reports and distribute to relevant teams within the organization.
• Organize and participate in regular meetings with the business unit to communicate and escalate account issues and to make actions plans moving forward.
• Proactively advise the group of any key risk issues regarding customers.
• Provide feedback on a timely basis to facilitate order release.
• Handle complex clerical, administrative, technical or customer support issues under minimal supervision, while escalating only the most complex issues to appropriate staff.
• Other duties as assigned

Minimum Qualifications

• High school diploma, secondary education level or equivalent
• Experience with email, spreadsheet and word processing applications
• Minimum of four years of related work experience
• Fluent in English and French

Company benefits:

• Attractive salary
• Performance-based bonuses
• Health and dental full package insurance
• Language courses
• Life and Accident insurance
• Additional paid study leave
• Various shop and bank services discounts

Career development:

• International and dynamic environment
• Technical and soft skills trainings
• Outstanding career path opportunities
• Professional growth in a global company

Work-life balance:

• Multisport card
• Home office opportunity
• Award-winning creative office environment
• Various social initiatives
• Comfortable relax and massage zones
• Memorable Team Buildings and Events