Client Onboarding & Support Specialist – French Speaking

Parlez-vous français?
Are you good with people, comfortable with technology and quick to figure things out?

You might be exactly who we’re looking for.

Funding Alliance provides corporate financing to small and medium-sized businesses. As we grow our activities in Switzerland, we are looking for a French-speaking colleague to support our clients throughout their journey with us.

What will you do?

Our clients apply for financing and onboard digitally. When someone needs help along the way, you will step in.

You will:
• proactively contact French-speaking clients who need assistance;
• guide them step by step through the online onboarding process;
• help them understand which information and documents are required;
• check that applications are complete;
• perform standard checks before applications proceed for approval;
• follow up when additional information is needed;
• support existing clients with questions regarding their financing.

Who are we looking for?

✓ Fluent French – this is essential
✓ Comfortable with technology
✓ Good communication skills
✓ Attention to detail
✓ Proactive and solution-oriented mindset
✓ Friendly and confident when speaking with clients

English is an advantage, but not a requirement.

And importantly: You don’t need previous banking or financial experience. You don’t need a specific degree.

We can teach you the business.
We are looking for the right person – bright, curious, responsible and eager to learn.

Interested? Let’s talk.

Only shorlisted candidates will be contacted.