Sales Administration Specialist with German

The Adecco Group is the world's leading provider of human resource solutions and Global Fortune 500 company. At Adecco, we daily connect more than 700,000 people from 60 countries around the world with work opportunities with our clients - leading employers from various industries. But our goal goes beyond just finding new jobs for the people - our goal is to help you find a fulfilling job, the perfect match for you, a position in which you will do what you love. And this is not just a job for us, this is our passion!

Role overview: 
On behalf of one of our international partners, we are looking for a Sales Administration Specialist with German to join their international team. This role combines customer service and back-office responsibilities. You will communicate with customers and colleagues, manage contracts and orders, and support the resolution of different customer cases.

Your responsibilities

• Handle customer cases related to contracts, orders, invoices and cancellations
• Check and update contracts and customer information
• Work with internal teams and customers to solve different issues
• Support the invoicing process and help solve payment or invoice problems
• Handle cancellation and retention requests
• Answer customer questions and complaints
• Work with CRM and other company systems

• Support new products and changes in existing processes

   

What we are looking for:

• German and English proficiency – minimum B2 level
• At least 1 year of experience in customer service or back-office
• Good communication and problem-solving skills
• Ability to organize your work and manage different tasks
• Good attention to detail

• Experience with CRM systems is a plus

   

The Company Offers:

• Bonus scheme based on individual performance
• 25 days of annual paid leave
• Additional health & dental insurance
• Food vouchers
• Transportation allowance
• Multisport card
• Extra bonuses for special occasions

• Opportunities for professional growth and access to training resources

   

If you are interested in this opportunity, please apply here or send your CV in English to [email protected], using “Interested in Sales Administration Specialist with German” as the email subject.

Only short-listed candidates will be contacted. All applications will be treated with strict confidentiality.

Recruitment license from National Agency of Employment № 1814 from 08.12.2014