Customer Operations Specialist with Dutch & English

The Adecco Group is the world’s leading HR solutions partner and a Fortune Global 500 company. We provide more than 700,000 people with permanent and flexible employment every day. With more than 34,000 employees in 60 countries, we transform the world of work one job at a time. Our colleagues serve more than 100,000 organizations with the talent, HR services, and cutting-edge technology they need to succeed in an ever-changing global economy. Our culture of inclusivity, fairness, and teamwork empowers individuals and organizations, fuels economies, and builds better societies. These values resonate with our employees. We make the future work for everyone.

For one of our most trusted international clients, we are currently looking for a Customer Operations Specialist with Dutch & English.

 
Responsibilities:

· Create, process, and manage customer orders for products, projects, and services

· Prepare and maintain accurate quotations and related documentation

· Monitor order execution and follow up on deliveries to ensure timely completion

· Generate and issue invoices, ensuring accuracy and compliance with internal policies

· Communicate with customers regarding order status, services, and general inquiries

· Maintain and update customer data and documentation in internal systems

· Collaborate with Sales teams, Finance, Supply Chain, Procurement, and Technical teams to ensure smooth coordination of processes

· Proactively identify and resolve issues, ensuring a high level of customer satisfaction

· Support reporting activities and assist with process improvements

 
Requirements:

· Fluency in Dutch and English (B2/C1 level)

· Previous experience in customer service, order management, invoicing, or administrative/back-office roles

· Strong communication and stakeholder management skills

· Excellent attention to detail and accuracy

· Good organizational and time-management skills

· Problem-solving mindset and ability to manage multiple tasks

· Experience with ERP/CRM systems and MS Office (Excel, Word, PowerPoint)

· University degree in Business Administration, Finance, Supply Chain, or a related field is considered an advantage

 
The company offers:

· Competitive remuneration package;

· Hybrid working model;

· 25 days paid annual leave;

· Additional health insurance;

· Monthly food vouchers;

· Public transportation card / optional parking space;

· Multisport card;

· Home office allowance;

· Employee Assistance Program (mental, legal & financial support);

· Language training opportunities;

· Access to a wide range of learning and development platforms;

· Modern office environment and supportive international team.

 
If you find yourself in the description above and would like to join an international team, please apply by sending your CV in English.

 
Only shortlisted candidates will be contacted. All applications will be treated in strict confidentiality. Recruitment license from the National Agency of Employment № 1814 from 08.12.2014.