HCLTech is a global technology company, home to 222,270+ people across 60 countries, delivering industry-leading capabilities centered around digital, engineering and cloud, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 31, 2022 totaled $12.3 billion.

HCL also takes pride in its many diversity, social responsibility, sustainability, and education initiatives. Through its worldwide network of R&D facilities and co-innovation labs, global delivery capabilities, and over 150,000+ ‘Ideapreneurs’ across 49 countries, HCL delivers holistic services across industry verticals to leading enterprises, including 250 of the Fortune 500 and 650 of the Global 2000. We are expanding and looking to hire professionals to join us in this journey.

We are currently looking for Windows & UNIX Apps Engineer to join a newly created team of professionals!

Responsibilities:

• Daily Health Check
• Accepting Incidents immediately to save SLA’s
• Resolve standard Incidents like disk space, application service restart etc
• Update documentations quarterly
• Functional Mailbox monitoring
• Seal application error handling and Incident creation to showcase work effort
• Dotcom alert and SCOM alert monitoring

Requirements:

• 4-6 years of similar experience
• Experience in handling customer escalations independently, should have been handling customer directly in day-to-day activities.
• Excellent English language skills – both written and spoken and ability to work on shifts
• Should be well versed with IIS /.Net application and infrastructure support .
• MS SQL knowledge is an advantage.
• Good to have worked on report creation thru Power BI
• Good understanding of ITIL concepts
• Must have handled custom applications support.
• Familiarity with Dotcom, SCOM, SNOW tools would be considered as an advantage.
• Excellent English skills – both written and spoken and ability to work on shifts.

What we offer

• Competitive salary and performance bonuses
• Remote work option
• Opportunity for career progression
• Young and vibrant team environment
• Social benefits package
• Professional on-boarding and on-going trainings

Are you willing to build up your career with us? - We’ll be happy to receive your resume in English!

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** Only candidates selected for interview will be contacted