**All interviews will be conducted remotely (online or by phone). Pontica Solutions is an award-winning BPO company that offers great opportunities for young professionals in the field of customer success, people management, project management, marketing, and IT. You will work for an international company providing background checks and employment screenings. Your role as a Verification Specialist comprises of receiving and processing occupational health services and drug test requests. As well as communicating with different parties and conducting Internet/database research to complete very important reports. Join our Verification team in Varna.
YOUR ROLE: • Process and complete drug test results to ensure delivery to clients • Contact clients with non-negative results • Register donors for drug retests due to dilute or incomplete test results per client preferences • Consult with vendors, labs, clinics, and medical review services on abnormal test situations or results • Respond to incoming calls or emails from clients requesting additional information on test results • Other duties related as assigned
Изисквания за длъжността
REQUIRED SKILLS: • Fluent in English. • Excellent computer literacy and proficient with MS Office applications. • Accuracy, attention to detail, and advanced research skills. • Excellent verbal and written communication is a must. • Previous experience in a back office, verifications, or customer support role will be considered an advantage.
WHAT WE OFFER: • An attractive remuneration, performance, and referral bonuses. • No experience needed. Full training – provided by the client. • Additional health insurance and other social benefits. Exclusive discounts & offers. • Open-minded management team promoting innovation, personal, and professional development. • Permanent employment. • Employer: Pontica Solutions Ltd.
Възможни услуги към потребителите /предимствата към всяка обява/: