Introduction At IBM, Technical Solution Architects work to understand needs and then create complex high-quality solutions that make meaningful impact. You’ll be responsible for overall leadership and delivery of the solutions from requirement gathering through implementation. You’ll use your in-depth knowledge of leading-edge products and technologies along with industry and business skills to influence outcomes.
Изисквания за длъжността
Your Role and Responsibilities The individual in this role will lead definition of a solution for TSS Service Planning. During construction, an IBM Architect is the advocate for the client and guides the technical team.
Advocate clients need in the context of TSS SP tools consolidation activities;
Actively engage during solution/offering design to address business needs in context of tools transformation initiatives to provide strategic direction on solution design vs tactical alternatives.
SP tools change requests clarification, validation, and prioritization;
Represent TSS SP needs on tools operation topics;
Coordinate business automation aligned with corporate IT security standards and market’s legislation;
Champion global strategic tools.
Required Technical and Professional Expertise
Strong communication skills, proactive, detail oriented with critical appraisal in context of business e2e process;
Flexibility and ability to deliver in demanding and changing circumstances;
High standards, attention to detail and a desire to make a difference;
Decision making under difficult circumstances;
Understanding Design thinking methods to deliver great user design;
Experience working in an Agile ‘ways of working’;
Fluency in English – both spoken and written.
Preferred Technical and Professional Expertise
Knowledge and understanding of IBM Service Planning business operations;
Experience using modern collaboration tools in a highly responsive environment.