This is an excellent opportunity to join a leading supplier of ground handling services as Station Manager – Station Sofia Airport.

The successful candidate will be a confident, self-motivating individual who can interface and communicate with employees, airport authorities and managers at all levels of the business.

Station Manager – Station Sofia Airport

Key Duties and Responsibilities:

• Plan, develop and implement strategy for operational management and development to meet agreed organisational performance plans and contractual obligations, within agreed budgets and timescales
• Manage the operational and fiscal activities of the station to include staffing levels, budgets, and financial goals
• Plan and develop systems and procedures to improve the operating quality and efficiency of the services, to meet agreed organisational performance plans and contractual obligations, within agreed budgets and timescales
• Establish and maintain productive relationships with local authorities, other handling providers, customer airlines and other airlines
• Monitor, measure and report on operational issues, opportunities and development plans and achievements within agreed formats and timescales
• Analyse and document business processes and problems. Develop solutions to enhance efficiencies
• Coordinate and implement solutions from process analysis and general department projects
• Contribute to the evaluation and development of operational strategy and performance in co-operation with the executive team
• Maintain awareness, knowledge, and compliance with regulatory requirements (IATA, ICAO and EU Regulations, National and Local Civil Aviation Regulations)
• Supervise staff in accordance with company policies and procedures. Ensure operational activities meet organisational requirements for security, quality, health and safety, legal stipulations, organisational policies, and requirements of customer airlines
• Coach and provide career development advice to staff
• Coordinate with Human Resources for appropriate staffing levels, staff scheduling to include work assignments/rotations, employee training, employee vacations, employee breaks, overtime assignment, back-up for absent employees, and shift rotations
• Ensure activities meet with and integrate with organisational requirements for quality management, health and safety, legal stipulations, environmental policies and general duty of care

Qualification Requirements:

• University Degree
• Minimum five (5) years aviation supervisory/team leading working experience
• Excellent knowledge of English
• Be computer literate
• Be self-motivated and detail oriented, team player
• Have the ability to supervise and evaluate the work of subordinate personnel
• Have leadership, change management and team building skills
• Demonstrate excellent interpersonal and verbal communication skills with the public and airport community
• Be able to perform in fast paced environment while maintaining a professional and effective approach to high stress situations
• Have the ability to maintain appropriate levels of confidentiality and sensitive information.
• Have knowledge of European, national, and international legislation and regulations, pertaining to airport operations and ground handling services
• Be experienced in ground operations and administration
• Have excellent customer service skills

We offer:

• Friendly atmosphere and excellent working conditions
• Dynamic and challenging job in a highly professional team
• Long-term training and career development
• Competitive remuneration
• Parking lot at SOF airport and health and safety insurance

The provision of personal data, enclosed in the application documents is voluntary and will be used solely for the purposes of evaluating job applicants. All applications will be considered as confidential. Only short-listed candidates will be contacted.