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Работа в България?
Sofia, 38 Cherkovna Str, floor 1, office 4 // Varna, 19 Dimitar Ikonomov Str, floor 1, office 1 // Krakow, O3 Business Campus III, Opolska 110, 31-323, floor 4, City Space

Pontica Solutions

София

Sports Betting Support Specialist with Spanish (night shifts; non-voice)

Описание на длъжността

Our client is a start-up sports betting platform. If you have a passion for sports and want to build a successful career in customer services, check it out!

YOUR ROLE:
• Develop and maintain relationships with customers over chat and email.
• Review and refund suspicious deposits made by clients on the platform.
• Request and review client ID documents when necessary.
• Execute an organized, efficient and structured working process.
• Meet predetermined targets and represent the company in a professional manner.

Изисквания за длъжността

REQUIRED SKILLS:

High command of written Spanish (good knowledge of English will be a plus).
Previous experience in the sports betting industry/client services will be a huge advantage.
Excellent computer literacy.
Excellent interpersonal and communication skills.
Very good customer orientation.

WHAT WE OFFER:

Attractive remuneration. Referral bonuses.
Full training – provided by the company. Full and part-time options.
Additional health insurance and other social benefits. Exclusive discounts & offers.
Open-minded management team promoting innovation, personal and professional development.
Permanent employment.

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