Sports Betting Support Specialist with Spanish (night shifts; non-voice)
Описание на длъжността
Our client is a start-up sports betting platform. If you have a passion for sports and want to build a successful career in customer services, check it out!
YOUR ROLE: • Develop and maintain relationships with customers over chat and email. • Review and refund suspicious deposits made by clients on the platform. • Request and review client ID documents when necessary. • Execute an organized, efficient and structured working process. • Meet predetermined targets and represent the company in a professional manner.
Изисквания за длъжността
High command of written Spanish (good knowledge of English will be a plus). Previous experience in the sports betting industry/client services will be a huge advantage. Excellent computer literacy. Excellent interpersonal and communication skills. Very good customer orientation.
WHAT WE OFFER:
Attractive remuneration. Referral bonuses. Full training – provided by the company. Full and part-time options. Additional health insurance and other social benefits. Exclusive discounts & offers. Open-minded management team promoting innovation, personal and professional development. Permanent employment.
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