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Работа в България?
Space Tower, бул. Цариградско шосе 86, София

Experian България


Senior Order to Cash Manager

Описание на длъжността

Senior Order to Cash Manager

  • Boulevard Tsarigradsko shose 86, 1113 Geo Milev, Sofia, Bulgaria
  • Employees can work remotely
  • Full-time
  • Department: Finance
  • Role Type: Hybrid
  • Employee Status: Regular
  • Schedule: Full Time

Company Description

Experian is the world’s leading global information services company. During life’s big moments — from buying a home or a car to sending a child to college to growing a business by connecting with new customers — we empower consumers and our clients to manage their data with confidence.

We have 20,000 people operating across 44 countries. By investing in our people, technology and innovation, we can help transform businesses, help communities prosper, enable more people to feel included in the financial opportunities that should be available to them, and help people to thrive. We're looking for inspired employees that want to make an impact.

At Experian, we are committed to building an inclusive culture and to creating an environment where people can balance successful careers with their commitments and interests outside of work. Our flexible working practices support our belief that this balance brings long-lasting benefits for our business as well as our people. Some roles lend themselves to flexible options more than others, and if this is important to you, we are open to discussing agile working opportunities during the hiring process.

Изисквания за длъжността

Job Description

The GFS Order to cash organisation based in Sofia is covering service & billing and collections processes for UKI and EMEA regions. It is an exciting and fast paced function with visibility across several business areas and senior stakeholders.

Here is what your main responsibilities will look like:

Managing the team:

  • Accountable for OTC scope and service delivery as well as the cash collection targets for the regions in scope
  • Leading finance teams through a Manager’s structure.
  • Leading as a role model, to create the right environment for knowledge sharing and working together as well as monitoring clear metrics to measure the success of the overall team.
  • Manage strategic, improvement and controls KPI’s and take accountability and ownership of issues that arise.
  • Enhance and support GFS OTC delivery with needed quality and within timelines set
  • Knowledge transfer through training, coaching and mentoring across teams. Plan and prepare for Integrations and Improvements and build into objectives and accountability within the team.

Empower Advocate and Stakeholder Management

  • Single point of contact for regional finance leadership
  • Liaise frequently with other managers in the team (based in the region or in country) to ensure that regional processes are being managed optimally
  • Regular calls with defined stakeholder to resolve outstanding actions. Feedback on team’s performance
  • Set a culture of Cross training and support across the other country reports/dashboard and align processes where possible
  • Lead on the momentum on workshops and be an empowerment advocate for the team.
  • Develop and coach teams and analysts to increase efficiency and improve quality of output
  • Create capacity and support taking workload from country teams and other Corporate teams

Order to Cash Activities

  • Understands GFS and regional controls requirements and ensure that all regional/global deadlines are met, and milestones are being delivered by the teams in OTC organisation
  • Build and maintain robust financial models for risks and opportunities reviews, balance sheet reconciliations, revenue reporting and analysis to support regional decision making
  • Support and streamline various reporting needs across the regions supported
  • Create ad hoc analysis that provides insight to senior stakeholders
  • Assist with preparation of Senior leadership presentations or financial performance packs
  • Continually identify process and reporting improvements that improves quality of deliverables in the finance function
  • Drive a culture of robust forecasting throughout the business by working with the team and countries to improve consistency and accuracy.


In order to be successful in your new role, you need to have:     

  • 5 years management experience with proven track record of change management and developing direct reports.
  • Good knowledge of Oracle would be of an advantage         
  • Knowledge of and experience using financial reporting systems
  • Strong organisation and delegation skills
  • Proactive individual, with ability to work independently
  • Excellent attention to detail
  • Able to deal with ambiguity and uncertainty in an effective manner.
  • Ability to work according to strict deadlines and manage various demands.
  • Customer and output focused
  • Highly effective communication and presentation of propositions and solutions.
  • Making manual processes or reports more automated/macro-driven.
  • Excellent interpersonal and relationship-building skills
  • Ability to work effectively as part of a virtual regional team
  • Proven track records of operating efficiently and effectively in the matrix organisation
  • Building strong relationship with the stakeholders
  • Previous operations or project management experience is an advantage
  • Experience of working in a Financial / Order to cash operations function, including dealing with stakeholders in different global locations.

By joining the Experian Team you will:

  • Get financial support to complete your ACCA / CIMA certification
  • Have a clear career path - our Leaders will help you grow professionally
  • Have the opportunity to work with colleagues from various countries
  • Have the flexibility to work from home or from the office and choose the working hours that best suit your personal schedule

What are you waiting for?

Apply now to discover the unexpected. We can’t wait to hear from you.

Additional Information

We offer:

  • Personal Development - career pathway for professional growth supported by learning and development programs and unlimited access to online educational training courses, learning materials & books
  • Work environment - excellent work conditions with friendly environment, recognized strong team spirit, and fun and quality recreation time
  • Social benefit package - life insurance, food vouchers, additional health insurance, corporate discounts, Multisport card, and a Share options scheme
  • Work-life balance - 25 days paid vacation and 3 additional paid days for participation in Social responsibility events
  • Opportunity for Flexible working hours and Home Office
  • In order to stay safe and be responsible, we introduce a remote hiring process with online interviews for all candidates.

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