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ул. „Донка Ушлинова“ 2, в.з. Малинова долина, София

Milestone Systems

Валидна до: 06-06-2022 г. / София

Senior IT Operations Specialist

Описание на длъжността

Do you have solid experience within IT infrastructure, and would you like to work in a company that acknowledges and empowers you to thrive, have fun and be your very best? When joining Milestone, you will be part of a leading global provider of video management software and contribute to our 20+ years of continuous growth. You will experience challenges tailored to match your skills and work with diverse tasks across multiple exciting technologies. And not to forget - you will be part of a great team where mutual support goes hand in hand with room for having a good time together.

What you will do in a typical day at Milestone

As Senior Operations Specialist your focus is to ensure a stable and secure IT infrastructure – and by doing that play your important part in keeping the company on track. You and your colleagues are the foundation for the work of the rest of the company’s employees and the customers’ online experience. Your primary tasks will be to:

  • Monitor, troubleshoot and handle maintenance of the company on-premises and cloud environments and services
  • Detect and resolve incidents – and involve other Milestone units and vendors when appropriate
  • Participate in and initiate problem management to prevent incidents from happening or eliminate re-occurring incidents
  • Do vulnerability management – keep up with updates and patches including deployment to servers and cloud
  • Act on security alerts and be incident manager for high-priority incidents
  • Participate in IT projects like virtualization modernization and data shares migration
  • Create and keep up to date systems and process documentation
  • Work on day shift (the team covers the hours from 7am-7pm, 7 days/week)
  • Have on-call duties (around 6 days per month)

Изисквания за длъжността

To succeed in the Milestone culture, you must be an open-minded team player. You must like to give and receive constructive feedback and simply like helping other people. As you will handle business critical infrastructure you must pay attention to the important details and bring the same motivation for delivering quality no matter if you are handling a simple routine task or a more complicated one.

It must be natural to you to act if you see something that seems wrong or can be done better. It might not be up to you to find a solution but raising your hand when necessary is valuable in itself. As you are an IT geek like us, we also take it for granted that you like to keep yourself updated on new technologies and ways of working.

Additionally, your CV comprises:

  • 8+ years of experience with operations of large enterprise IT environments
  • A university degree in IT or 3 additional years of experience within IT operations
  • Technical expertise in at least two of the following areas:
  • Operating systems (Windows server or Linux server distributions, preferably RedHat)
  • Virtualization (Hyper-V or VMware)
  • Cloud computing (Azure or AWS)
  • Active directory Domain Service
  • Networking
  • Operations security (vulnerability detection and management, security alerts handling)
  • SQL or other databases
  • Motivation for developing your skills within automation as well as Microsoft on-premises and cloud security products

Fluency in English, written and spoken


  • 25 days of paid vacation
  • Flexible working hours
  • Public transport card or parking spot in the office
  • Compliments gift card
  • Sports card
  • Food vouchers
  • Employee Assistance Program
  • Luxury health and dental package
  • Life insurance
  • Learning and trainings plan

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