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We are the leading global information services company, providing data and analytical tools to our clients around the world. We help businesses to manage credit risk, prevent fraud, target marketing offers and automate decision making.
We also help people to check their credit report and credit score, and protect against identity theft. In 2019, for the fifth consecutive year, Experian has been named to Forbes Magazine’s Top 100 list of the “World’s Most Innovative Companies.”
We employ approximately 17,000 people in 44 countries and our corporate headquarters are in Dublin, Ireland, with operational headquarters in Nottingham, UK; California, US; and São Paulo, Brazil.
At Experian, we are committed to building an inclusive culture and to creating an environment where people can balance successful careers with their commitments and interests outside of work. Our flexible working practices support our belief that this balance brings long-lasting benefits for our business as well as our people. Some roles lend themselves to flexible options more than others, and if this is important to you, we are open to discussing agile working opportunities during the hiring process.
We're currently looking for a Senior Application Support to join our Data Quality Team.
The Application Support team provide third line technical support for Experian Data Quality’s suite of on-premise and hosted data quality products. In this role, you will work as part of a team to seek resolution of production issues, escalated by regional customer support teams on behalf of our customers. This role will be primarily focused on one of our latest products – Experian Aperture Data Studio, a data analysis, profiling, and migration platform.
Throughout the course of an average day you could spend your time answering technical queries from around the business, training new starters, developing a tool to help automate our processes, or attending development team meetings.
We will provide all the support you need to develop individually and to collaborate with your colleagues to deliver successful results; ultimately, you’ll be able to gain great personal satisfaction from making a significant contribution to our most important projects.
Essential Duties and Responsibilities:
Qualifications & Experience:
