Introduction
At IBM, work is more than a job – it’s a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you’ve never thought possible. To lead in this new era of technology and solve some of the world’s most challenging problems.

Your Role and Responsibilities
The mission of Procurement is to support its clients by offering the best value of goods and services for customer’s needs. In the e2e supply chain process the Procurement Squad for Invoicing Solutions (PSIS) is the face of Accounts Payable and each team member is handling invoicing related queries from internal clients and suppliers providing regular update and follow up until resolution. This is an area of transformation in IBM, requiring an analytical approach to every task and the desire to optimize processes in view of applying automation to increase client satisfaction.

If you want to work in a team of young professionals that are in the center of making IBM service a premium one for clients all over the globe, join us!
If you are looking for ways to upgrade your language skills, work in a global environment, transform processes and receive end to end knowledge of Procurement, this is your way into the IBM world!

Responsibilities:

• Provide assistance to clients and IBM suppliers on invoicing questions, such as invoice status and payment date;
• Investigate/analyze the reason for a rejected invoice;
• Follow up on invoices pending with AP to be processed
• Payment related queries;
• Purchase order status information;
• Supplier details clarification in relation to Invoice resolution;
• Supplier maintenance related to blocked invoices;
• Expedite payment and paper exception requests due to the technical issues;
• Resolve cases of blocked invoices;
• Direct clients to the right owner within IBM Procurement;

Your opportunities at the role:

• Working in dynamic and interesting environment with multicolor scenarios;
• Development of soft skills (communication style, attention to details, multitasking and time management skills);
• Flexible and autonomous work approach within the team’s frame;
• Development of own ideas for optimization and improvement in the process by participation in own or common initiatives/projects;
• Gaining of Procurement knowledge as basis of further career path requiring experience in the company;
• Deep diving via virtual library or virtual classes into different areas: negotiation, contracting, innovation, artificial intelligence, cognitive, etc.

You will have communication relations with: IBM internal clients, IBM suppliers, internal teams such as Accounts Payable, technical teams and with your colleagues and management line.

Required Technical and Professional Expertise

• Fluency in English;
• Fluency in French, German, Italian or Spanish;
• You should have excellent communication skills;
• Solutions-oriented approach with focus on details is needed;

Preferred Technical and Professional Expertise

• Bachelor’s or Master’s degree in a business related filed;
• Technical skills in MS office and ERP system;
• Previous relevant experience preferably in Supply chain;