Paysafe (NYSE: PSFE) (PSFE.WS) is a leading payments platform. Its core purpose is to enable businesses and consumers to connect and transact seamlessly through industry-leading capabilities in payment processing, digital wallet, and online cash solutions. With over 20 years of online payment experience, an annualized transactional volume of over US $120 billion in 2021, and approximately 3,500 employees located in 10+ countries, Paysafe connects businesses and consumers across 100 payment types in over 40 currencies around the world. Delivered through an integrated platform, Paysafe solutions are geared toward mobile-initiated transactions, real-time analytics and the convergence between brick-and-mortar and online payments.

To help us fuel accelerated growth and improve customer experience, we are looking for a talented experienced Go-To-Market Operations Analyst to join our Operations Go-To-Market Team.

You will work within the GTM team to support the successful roll out of new product and features to the cross-functional Operational teams.

What to Expect:

• Ensuring cross-functional collaboration between internal departments involved for a new product launch.
• Evaluate existing Operational processes and procedures to identify areas of improvement.
• Tracking initiative launch progress using agile methodologies.
• Participating in Operational backlog review and commitment ceremonies to align and plan out key priorities.
• Following standard GTM process and procedure.
• Enhancing the Paysafe customer experience by understanding their requirements.
• SME for new Paysafe Products, Features and Enhancements.
• Co-ordinating Operational team training.
• Identify, report and feedback any product defects that are not suitable for GTM launch

Your profile:

• Working knowledge of REST, XML, JAVA and SOAP.
• Experienced with coding HTML and CSS.
• A good understanding of programming languages including JavaScript.
• Has experience with Atlassian products. JIRA, Trello and Confluence.
• Experienced using RESTful APIs.
• Good commanding of Postman Platform.
• Experience with using WinSCP, and Microsoft Office.
• Proficient with Windows and IOS Operating Platforms.
• Proficient with agile methodology and tooling.

Education, Experiences, and skills:

• Has a technical degree in Computer Science, Engineering or Mathematics (MBA is an asset).
• Technical Product/Software certifications an asset.
• Has 3 to 5 years of experience in a similar GTM role or Product Manager role.
• Has previous experience in a FinTech or Finance Service’s company an asset.
• Has strong analytical and debugging skills.
• Experienced with CRM applications such as Salesforce.
• Solution driven, able to grasp new concepts quickly and efficiently, able to work alone or in a team, able to work with no supervision and under pressure.
• Excels in a collaborative and cross-functional environment.
• Demonstrates professional communication skills on technical and business-related subjects.
• Experience working with payment gateways a major plus.
• Excellent time management, organization, and planning skills are essential.
• Flexibility to travel as required.
• Ability to comprehend and translate complex technical issues and apply to business solutions.
• Demonstrate ability to articulate complex technical terms or processes into business language.
• Ability to synthesize technical information and apply to business solutions.
• Able to set priorities, influence others, and manage internal expectations.
• You are motivated, think outside of the box, and understand the purpose of process and procedures.

We offer in return:

• The opportunity to write the history of a leading and growing multinational company
• Tailor-made training and ongoing development to help you enhance your skills in the field of online payments
• Multiple career progression opportunities in a dynamic in-house business
• Environment where product expertise, professional and personal commitment are rewarded
• Competitive remuneration and social benefits package (25 days annual paid leave, health insurance, sports card,  team events, company discounts, variety of soft skills, business and technical training programs)
• Fun and collaborative working atmosphere
• Flexible working model by combining working from home with office collaboration days.

Are you ready to take your career to the next level?

Send your CV in English.

Only shortlisted candidates will be contacted.

Equal Employment Opportunity

Paysafe provides equal employment opportunities to all employees, and applicants for employment, and prohibits discrimination of any type with regard to ethnicity, religion, age, sex, national origin, disability status, sexual orientation, gender identity or expression, or any other protected characteristics. This policy applies to all terms and conditions of recruitment and employment. If you need any reasonable adjustments, please let us know.  We will be happy to help and look forward to hearing from you.