We are Sutherland!
Sutherland is a global leader in Customer Experience Management (CXM). For over 37 years, we have taken care of our customers' customers, continuously accelerating growth through cutting-edge solutions and robust automation.
An international company with offices in 60 locations worldwide, Sutherland has been operating in Bulgaria since 2008. There are over 2,000 employees working in the country in three offices across Sofia, Varna, and Burgas or in work-from-home mode, providing customer service and technical support in 17 languages.
At Sutherland you can work with great people on interesting projects for some of the world's biggest brands. You will have the opportunity to develop new skills and professional experience in a supportive and dynamic work environment.
What Are We Looking For
Our client is a global leader in hospitality for more than 100 years with 19 brands across 123 countries with more than 7000 hotels around the world. Offering business and leisure travelers the finest in accommodation, service, amenities and value, as well as an award-winning guest loyalty program with more than 145 members.
As representatives of the global leader in hospitality, our superpower is to inspire people to travel when visiting the best destination in the world and our beautiful properties. Our role is to deliver a reliable and friendly service that differentiates us from all other providers.
Your Tasks
Our Requirements
You will GET
MORE reasons to join our team
Are you ready to embark on your next adventure? If so, we’d love to hear from you!