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ж.к. Младост4, Бизнес Парк София, сгр. 7Б



Linux Operations Technician

Описание на длъжността

HCLTech is a global technology company, home to 222,270+ people across 60 countries, delivering industry-leading capabilities centered around digital, engineering and cloud, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 31, 2022 totaled $12.3 billion. HCL also takes pride in its many diversity, social responsibility, sustainability, and education initiatives. Through its worldwide network of R&D facilities and co-innovation labs, global delivery capabilities, and over 150,000+ ‘Ideapreneurs’ across 49 countries, HCL delivers holistic services across industry verticals to leading enterprises, including 250 of the Fortune 500 and 650 of the Global 2000. We are expanding and looking to hire professionals to join us in this journey.

We are currently looking for Linux Operations Technician to join a newly created team of professionals!


  • Work according to routines in responsibility for quality, efficiency, and security.
  • Carry out installation and maintenance of standard products of infrastructure and/or applications in accordance with standardized routines.
  • Monitor and analysis performance and capacity of the servers.
  • Vendor management – register case with Vendors and follow up on the resolutions.
  • Event management (analyze alerts and logs)
  • Handle incident (Create, update, and maintain Knowledge base articles)
  • Handle incident (Knowledge transfer to Service Desk (via Support KB))
  • Manage disks, Filesystem.
  • Package, Patch management (installation, remove, verify)
  • Log file verification; User, group management
  • Participate in carrying out operational measurements.
  • Resolve incidents as per agreed SLA/KPIs
  • Contribute to input to Service Monitoring and Service Desk in all aspects regarding Event Management and Incident Management
  • Responsible for carrying out operational measurements.
  • Take part in contributing to problem management and resolution regarding infrastructure.
  • Ensure that all operation changes are performed by following the Change Management Process.
  • Support in Product planning activities. Creating, planning, coordinating Change activities as per defined processes.
  • Create and implement change requests for incidents/problems as needed.
  • Attend change meetings as required and discuss technical aspects with approver.
  • Verify that no new issues have occurred after production update.

Изисквания за длъжността


  • 3 to 5 years of related infrastructure experience
  • Bachelor or Master’s degree
  • Linux installation, setup, runtime operational support, troubleshooting experience.
  • Linux L2 administration skills
  • Excellent English language skills and ready work in 24X7 rotational shifts.
  • Programming (Perl, Unix shell) knowledge would be considered as an advantage.

What we offer

• Competitive salary and performance bonuses
• Remote work option
• Opportunity for career progression
• Young and vibrant team environment
• Social benefits package
• Professional on-boarding and on-going trainings

Are you willing to build up your career with us? - We’ll be happy to receive your resume in English!

*Your personal data is secure with us.
** Only candidates selected for interview will be contacted

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