HR Service Desk Specialist with Turkish- temporary position
Описание на длъжността
The Service Desk Specialist will handle employee and manager inquiries regarding human resources products and services and process their first line queries, as well as perform the regular activities related to the employee lifecycle. In this role, you will be the first point of contact and will work collaboratively with various clients and business entities.
Administrate time and attendance processes.
Manage Payroll administration processes.
Handle human resources employee data ensuring full compliance with the confidentiality policy.
Manage and administer benefits.
Maintain the new hire and termination processes and employee lifecycle events.
Participate in projects related to process optimization and standardization.
Handle basic issues and problems under direct supervision, while escalating more complex issues to appropriate staff.
Other duties as assigned
Изисквания за длъжността
Bachelor’s degree in a related field or equivalent experience
Minimum of two years of related work experience
Experience with email, spreadsheet and word processing applications
Excellent English and Turkish language
Other minimum qualifications may apply
Experience in human resources administration role or administrative/ client support role
Proficiency in Microsoft Office (Outlook, Word and Excel)
Excellent communication skills;
Attention to detail and ability to multitask;
Problem-solving mindset, proactive attitude;
Ability to deal with ambiguity, prioritize existing workload, define and seek out business opportunities;