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Работа в България?
Space Tower, бул. Цариградско шосе 86, София

Experian България

София

Empower Plus Programme lead (Maternity cover)

Описание на длъжността

Empower Plus Programme lead (Maternity cover)

  • Boulevard Tsarigradsko shose, Sofia, Bulgaria
  • Full-time
  • Department: Finance
  • Role Type: Hybrid
  • Employee Status: Fixed Term
  • Schedule: Full Time

Company Description

We are the leading global information services company, providing data and analytical tools to our clients around the world. We help businesses to manage credit risk, prevent fraud, target marketing offers and automate decision making.

We also help people to check their credit report and credit score, and protect against identity theft. In 2019, for the fifth consecutive year, Experian has been named to Forbes Magazine’s Top 100 list of the “World’s Most Innovative Companies.”

We employ approximately 17,000 people in 44 countries and our corporate headquarters are in Dublin, Ireland, with operational headquarters in Nottingham, UK; California, US; and São Paulo, Brazil.

At Experian, we are committed to building an inclusive culture and to creating an environment where people can balance successful careers with their commitments and interests outside of work. Our flexible working practices support our belief that this balance brings long-lasting benefits for our business as well as our people. Some roles lend themselves to flexible options more than others, and if this is important to you, we are open to discussing agile working opportunities during the hiring process.

Job Description

Empower Plus Lead will be responsible for the drive and execution of Empower Plus programme and tools implementation in GFS. This would include leading on and supporting culture of continuous improvements within the team; delivering framework for programme implementation, monitoring and promoting the programme within new team starters and management. On a long-term basis the Empower Plus Programme Lead will be able to identify areas for process efficiency and improvements by working closely with Continuous Improvement and Training leads, Teams managers, Head/s of Finance center as well as internal stakeholders and oversee Sustainability of the programme.

Изисквания за длъжността

Organisational and reporting objectives:

·       Propose framework and plan for programme ongoing delivery and objectives settings (e.g. define capacity needed, resources, expertise); identify main stakeholders and roles to support Empower Plus programme.

·       Act as a project manager and contact person for the programme upon specific initiatives (e.g. implementation, results review, objectives setting, etc.)

·       Deliver on Empower Plus programme by ensuring each team is progressing with their plan activities.

·       Understand teams’ performance and KPI measures (e.g. productivity, iTime, utilisation) to identify opportunity for improvement.

·       Organise relevant catch up meetings with Coaches and team leaders to track progress and report on the EmPower Plus sustainability & maturity. Highlight areas that need attention and action plan to improve.

·       Ensure teams are recording problem solving sessions in and opportunities and documenting action plan. Potential projects to be identified and registered as EmPower project if fitting requirement.

 

Coaching activities and support:

·       Work closely with and partner Finance center leaders to enhance programme relevance, awareness and support.

·       Engage team members, team leads and new starters to deliver on programme long-term objectives that enhance GFS efficiency and continuous improvement.

·       Setting the right example - attending huddles, providing positive challenge, positive reinforcement and supporting continuous improvement activities.

·       Check that huddles and standards are being followed through managers and teams’ members. Observe and provide feedback to each team on what went well and how to improve huddle.

·       Support and partner to GFS leads and project leads on Continuous improvement programme for the financial year so that objectives are met and engagement levels are maintained.

·       Catch up with and support Coaches to identify key areas for improvement and challenges.

 

Other activities:

·       Casual catch up with CI leads and managers to talk about EmPower Plus, challenges they are facing, support they need, etc. For Coaches to identify areas of improvement to sustain EmPower Plus and CI.

·       If requested, help facilitate problem solving sessions and introduce problem solving tools for future sessions. Teams are encouraged to request for inter-team facilitation to avoid facilitator influence in the flow of the discussion.

·       Training will be offered based on teams’ maturity assessment. Training will be based on the elements of Perform and focused on smaller groups for better engagement.

·       Individual/Team Coaching - by request or observation, offer coaching to help develop soft skills, techniques to facilitate workshops/discussions or project progress guidance.

Qualifications

  • Lean Six sigma belt certification
  • Knowledge about processes with some implementation experience
  •  Acting as trusted advisor
  • 100%-time commitment for coaching, feedback, training, workshops
  •  Able to influence and enthusiastic about leading a change
  •  Able to create open culture independently structure, analyse and summarise findings
  • Economic or other relevant university degree

Additional Information

  • Personal Development - career pathway for professional growth supported by learning and development programs and unlimited access to online educational training courses, learning materials & books
  • Work environment - excellent work conditions with friendly environment, recognized strong team spirit, and fun and quality recreation time
  • Social benefit package - life insurance, food vouchers, additional health insurance, corporate discounts, Multisport card, and a Share options scheme
  • Work-life balance - 25 days paid vacation and 3 additional paid days for participation in Social responsibility events
  • Opportunity for Flexible working hours and Home Office

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