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Работа в България?
София, ул. „Граф Игнатиев“ № 11, ет.1, ап.3

Bulgaria Wants You

София

DAYE - Quality Manager

Описание на длъжността

About Daye

Daye is a highly ambitious R&D startup on a mission to raise the standards in the female healthcare industry. Our aim is to bridge the gender gap in medical research and product innovation by designing products rooted in scientific rigor and inspired by the female intuition.

We are building a comprehensive gynae health platform that will address all areas of female health, from the first menstruation up to menopause, and beyond.

We started by upgrading the tampon and after 3 years of R&D, in 2020 we launched the world’s first pain-relieving tampon. We quickly expanded our product portfolio to cover vaginal health with our ProViotics - the first microbiome safe treatment for recurrent infections. We are currently working on several new digital and physical products and are in the process of expanding to the US market.

Our team of 50, based in London and Sofia, is changing the face of gynae health for the better, and we need exceptional talent to help achieve our mission.

Изисквания за длъжността

About the opportunity

The Operations team at Daye covers a variety of domains from Quality, to Production, Supply Chain, Logistics, and Customer Service. We’re looking to expand the team with a Quality Manager based in Sofia. The ideal candidate is a driven, curious and data-minded individual with a passion for female health.

As a Quality Manager, you will have the exciting opportunity to cover the domains of:

  • Continued ISO13485 compliance.
  • Continuous quality improvement efforts across all business departments.
  • KPI monitoring, reporting and general efficiency tracking.
  • Risk management for both processes and products.
  • Six Sigma process optimization.
  • Production and supply chain digitisation in compliance with ISO13485.
  • Implementation of process controls including Statistical Process Control (SPC).
  • Liaising with notified bodies and representing the company at external audits.
  • Continuous monitoring of changes in regulatory requirements or standards.

Over the next 12 months, our aim is to grow our current subscriber base exponentially, which means you’ll be part of a company on an exceptionally high growth trajectory. You will work alongside our Head of Operations and our wider Operations team, in order to ensure the smooth functioning as well as continuous improvement of our Quality Management System. You will help set the tone for our Quality strategy, and will work with great levels of autonomy and accountability.

What you’ll be doing

  • Performing administrative tasks such as filling out NCR, CAPA and supplier evaluation forms when necessary.
  • Leading the strategy for the continuous improvement of our QMS and preparing a Quality Plan for the next 12 months.
  • Liaising with suppliers to ensure their continued compliance with ISO13485 requirements as well as conducting supplier audits when necessary.
  • Managing our Quality Assurance Lead and Process Engineer who spend a substantial amount of their time on our continued ISO13485 compliance.
  • Management of the continued compliance of our QMS to ISO13485.
  • Liaising with notified bodies and regulators and representing the company at external audits.
  • Hands-on support in the creation of various Quality Procedures (QPs), Work Instructions (WIs) and Records.
  • Conducting FMEA and SPC analyses to optimise our current production setup and identify potential bottlenecks.
  • Optimising business processes according to Six Sigma standards.
  • Leading Quality Management Reviews (QMRs), Quality Committee meetings and internal audits.
  • Identifying and tracking key KPIs outlining the state of our QMS as well as regularly communicating these to the senior leadership team.
  • Assisting the Operations team with the implementation of process controls in our production setup.
  • Supporting the resolution of any production-related NCRs and CAPAs.
  • Introducing new joiners to the structure of the QMS and training them to the relevant QPs and WIs.
  • Helping maintain the Company’s documentation in a highly structured fashion.
  • Supporting the implementation of Company policies and Quality standards.
  • Assisting the Head of Operations and other company departments as needed.

What you need to bring

  • Hands-on experience in startup and scale-up operations.
  • Experience with international standards such as ISO9001, ISO13485 or GMP.
  • Deep understanding of electronic quality management systems (eQMS).
  • Confident manipulator and presenter of data, combining strong analytical thinking with storytelling ability that generates buy-in for your recommendations.
  • Excellent communication skills and ability to interact with various external stakeholders.
  • Strong project management skills, including great comfort with managing budgets and timelines.
  • Comfortable with Microsoft Excel and/or Minitab.
  • Experience with Asana and Notion are a plus.
  • Coding experience (SQL, Python) and familiarity with databases and BI tools (Looker, Metabase) are a plus.

Is Daye right for you?

You will thrive at Daye, if you like dynamic, fast-paced environments and you are comfortable with high levels of ambiguity. This is your place, if you like being proactive and hands-on while wearing many hats. We want to hear from you, if you see yourself in all of the above, and you share our core values:

  • Culture of excellence. Persistent AF. We take pride in our work, never cutting corners, always pushing boundaries and persisting in the pursuit of our goals.
  • Customer first. Science forward. Our decisions are driven by our consumers’ best interests and based on data, evidence and research.
  • Everyone’s an owner. We believe in accountability and proactively seeking answers and solutions.
  • Ego be damned. Feedback and constructive criticism are always welcome because we’re not afraid of speaking out, making mistakes or adapting.
  • Long-term benefit over short-term gain. We have the courage to do the right thing, even if it’s not the easiest thing to do at this very moment.
  • Different paths, same destination. Every conversation is approached with the understanding that we’re all on one team, because even though everyone may have a different perspective, we have a shared vision.

Why join us

Working at Daye, you will be collaborating with a passionate, motivated and international group of top performers. Our team is big enough so you can grow, but lean enough so you can make a real impact. We’re always pushing boundaries, for us that’s the first step to a fulfilling and rewarding career. We move fast and we are not afraid of making mistakes or adapting. We believe no problem is too big to solve. We also believe everyone is an owner, which gives all of us at Daye the scope and space to grow. For this we offer:

  • Remuneration - Competitive pay rates with yearly salary reviews
  • Growth - Paid training opportunities (e.g. certificates, conference visits)
  • Flexibility - Work whenever and wherever works best for you, Flexi Fridays
  • Work-life balance - 30 days paid vacation per year including bank holidays
  • Parental leave - Generous shared parental leave and return to work policy
  • Healthcare - Private health insurance
  • Wellness - Free professional coaching, Mental Health Day
  • Work environment - Diverse, yet like-minded, casual & sociable community

How to Apply

Does this role sound like a good fit? Tell us about you, your experience and why you are interested in this job.

  • Include the role's title in your subject line.
  • Attach your latest CV and send along links that best showcase the relevant things you've built and done.
  • Press send and we’ll get back to you within 1 week.

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