Customer Success Specialist with French and English (part and full-time options)
Описание на длъжността
In 5 years, our client has evolved from a start-up to Europe’s leading on-demand logistics platform that allows businesses in any industry to deliver to their customers with never-seen-before speed & efficiency.
Join our Stuart team in Varna and work with amazing minds that change the way goods are delivered in urban areas.
Ensure good communication between couriers and customers to guarantee the success of each delivery.
Resolve problems that may arise during deliveries.
Make sudden, late-notice changes when necessary.
Troubleshoot client and driver issues.
Work in collaboration with LiveOps team to improve operational performance.
WHAT WE OFFER:
An attractive remuneration + performance bonuses. Referral bonuses.
Different shifts (Monday-Sunday). Transport costs covered.
Full training – provided by the client.
Open-minded management team promoting innovation, personal and professional development.
Permanent employment; full-time.
Изисквания за длъжността
Excellent written and verbal communication skills in French. Good knowledge of English.
Previous experience in customer services will be a plus
Energetic, extremely organized, and able to manage tasks with a sense-of-urgency.
Tech-savvy with strong problem-solving skills.
Възможни услуги към потребителите /предимствата към всяка обява/: