Community and Player Support Specialist with Korean and English
Описание на длъжността
Our client is a Swedish triple-A game studio that develops and publishes its own games. It has rapidly grown from a start-up to a large team of world-class industry professionals based in Malmö and London currently working on several new projects which will be developed for PC and next-gen consoles.
If you have a passion for gaming, Discord is not a mystery for you and you want to have fun while working, apply now!
YOUR ROLE: - Be the players’ advisor and provide the best player experience. Communicate with gamers via Discord, social media, forums, and internal ticketing system. - Support the translation of news and posting of Patch notes. - Know the games inside out to ensure all player’s queries are addressed appropriately. - Execute an organized, efficient, and structured working process.
WHAT WE OFFER: - An attractive remuneration + performance bonuses. Referral bonuses. - Work with experienced professionals in the gaming industry from Sweden and the UK. - Flexible working hours. - Open-minded management team promoting innovation, personal, and professional development. - Permanent employment; full-time.
Изисквания за длъжността
REQUIRED SKILLS: - Fluency in Korean and English. - Knowledge of Discord, social media platforms, and forums. Avid player or experience in gaming support will be an advantage – if you can relate to the player’s mindset, if you have experience with gaming communities or the gaming culture in general. - Ability to multi-task a nd manage time effectively.
Възможни услуги към потребителите /предимствата към всяка обява/: