HCLTech

Domains:
PROJECT MANAGEMENT
BUSINESS ARCHITECTURE
COMPLIANCE AND RISK MANAGEMENT
POLICY AND PROCEDURES

Position Overview:

The position requires a quality-focused and detail-oriented Business Analyst with a demonstrated track record of providing solutions for high-priority business goals and strategic management decisions. The incumbent should be a skilled troubleshooter and problem solver with the ability to translate business processes and problem statements into requirements. The incumbent must be conversant with all stages of SDLC and be able to deliver results within tight timelines. The incumbent will be expected to analyze the activities of a particular business unit or line of business. He/she will make recommendations pertaining to the projects that the business unit should perform, as well as perform relevant and timely corrections to the governance structure, business processes, and the structure of business information. Must be able to illustrate the alignment (or lack thereof) between strategic goals and key business decisions, regarding products and services, partners and suppliers, organization, capabilities, and key business and IT initiatives. The primary focus of the work includes but it is not limited to the analysis of business motivations and business operations through the use of business analysis frameworks and related networks that link these aspects of the enterprise together. The BA must be able to develop an integrated view of the business unit or project at hand, in the context of the enterprise, using a repeatable approach, cohesive framework, and available industry standard techniques.

 

Essential Job Functions:

• Interface with the business client to understand business needs and requirements, and to help develop and maintain the client relationship
• Identify business and functional requirements by working with application end-users, and lead the collection, analysis, documentation, and coordination of those requirements
• Build stakeholder consensus and ensure everyone is on the same page, in agreement, and can visualize the solution being proposed
• Develop and maintain business cases, requirements, use cases, test plans, test strategies, test cases, and operational procedures and plans
• Document business processes and workflows, develop and maintain business process models
• Craft business cases to evaluate the feasibility of technology initiatives
• Design and execute test cases for application development and implementation projects
• Collaborate with IT professionals to determine if solutions currently exist (internally or externally) or whether new solutions are feasible to meet business requirements
• Leverage rapid prototyping approaches to present as-is/to-be processes/workflows and rough designs of the proposed solution
• Maintain a comprehensive chronological trail of requirements and agreements and actively contribute to the project change control process. Document and manage issues and actions
• Provide overall support to ensure the successful design, testing, and implementation of applications that support the business unit, Also, provide support in developing training materials and conducting training
• Document and manage issues and actions for IT applications and projects
• Prepare and make presentations using MS PowerPoint, Visio, and other tools and clearly present ideas to stakeholders and management
• Participate in the evaluation of new products or initiatives to determine the technology support required
• Evaluate applications and IT environments, and analyze gaps between current and desired states
• Propose recommendations based on industry best practices
• Develop, deploy, and maintain business capability models, according to the Bank’s institutional methodology

Educational Qualifications and Experience:

• Education: Bachelor’s degree in Computer Science, Information Systems, or Finance
• Role Specific relevant technical and business work experience as per required Level Matrix
• Experience in defining and implementing technology solutions for a major financial institution
• Extensive experience as a Business Analyst for a large financial institution
• Extensive experience in gathering business requirements and developing functional specifications with special emphasis on use cases, defining test cases, and providing user training and support
• Extensive experience with various system development lifecycle methodologies and tailoring artifacts to those methodologies
• Experience with BPM tools like iGrafix, PEGA and Cordys is a plus
• Experience in developing and using these high-level models, as required, to collect, aggregate, or disaggregate complex and conflicting information about the business
• Extensive experience with planning and deploying either business or IT initiatives (preferably both)
• Experience modeling business processes using a variety of tools and techniques (preferably BPMN)
• Experience with analyzing business processes, identification and successful removal of bottlenecks
• Experience with process-reengineering

Certifications:

• Lean Management, Six Sigma, or similar certification (preferred)

 

Required Skills/Abilities:

• Strong process analysis skills and ability to suggest improvements for efficiency and effectiveness of solutions based on industry best practices
• Knowledge of business analysis best practices (such as BABOK) and ability to effectively apply them
• Advanced knowledge of specific business area, process, workflows, standards, and business practices
• Proven conceptual, analytical, and judgmental skills
• Excellent verbal and written communication skills and ability to communicate well with all levels, technical as well as non-technical stakeholders
• Ability to work directly with clients and management without supervision and to facilitate and navigate discussions with stakeholders to ensure clarity, prioritization, and consensus
• Leadership skills and ability to work well with diverse team members, often in multiple locations
• Ability to work with different points-of-view and lead the team to convergence, while always keeping the project objectives in sight
• Strong presentation and facilitation skills
• Excellent personal organization skills and ability to take things to closure without follow-ups

 

Pluses for Level II

• Desirable knowledge of VBA, PL/SQL and C++ numerical programming, MS Access, Oracle, and reporting tools such as Crystal Reports
• Knowledge of Business Intelligence tools
• Knowledge of ITIL, service, and process management
• Certificate such as IIBA, ITIL Foundation, etc.
• Knowledge and experience in COTS implementation as BA/BSA on COTS projects
• Experience with implementing information security processes
• Experience with an IT Governance, Risk, and Compliance (GRC) tool such as RSAM, Archer
• Experience in project management