Whether you are searching for full time employment option, with hours organized in shifts, search no more - You’ve reached your destination. Check us out:

We are William Hill:  One of UK’s leading bookmakers and most recognized brands in the gaming industry. We provide gaming and betting services for every taste and preferences: online, offline, play as you go, etc.
We are currently looking to expand our team in Sofia with members to join as: Italian Customer Support Advisor and provide quality support to our betting customers.

Our values are:

• Eyes on the customer…they matter most
• Give a damn…show you care
• Own it…step up
• On the same side… as one business
• “It’ll do” will never do…be bold

Do you identify yourself with those values? If yes, then you are the right person to become a part of our big family.

You will:

• Communicate with customers using chat, email and phone
• Provide online assistance for products, websites, software, etc.
• Answer customer queries in timely and professional manner
• Collaborate closely with other team members and colleagues in the office
• Take part in additional activities you would find interesting for you
• Guide customers into finding the best solution for them

You offer:

• Fluent written & spoken Italian language
• Good English language skills
• Computer knowledge such as MS Office, Internet & fast typing skills
• Friendly and communicative approach
• Desire to collaborate in a team
• Self-driven character
• Customer orientation
• Patience
• Ability to easily deal with challenging situations

We offer:

• First-class salary
• 13th salarydistributed monthly
• 200 BGN food vouchers 

And on top:

• Performance bonuses paid quarterly
• 24 days annual paid leave
• Half price sport cards
• Additional health insurance
• Discounts at The Mall
• Taxi vouchers for late shifts
• Balance policy - mix & match home and office work
• Career development & learning opportunities
• Positive and stimulating environment
• Free snacks and beverages in the office
• Social & Wellbeing initiatives
Hurry up, attach your English CV, get shortlisted and join us in our brand-new office.
Our mouths are zipped, and we treat your information strictly confidential