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Sutherland Bulgaria



Описание на длъжността

McAfee is worldwide leader in online protection and offers a full range of products and services, covering every aspect of its users’ digital lives. For more than 13 years, Sutherland Bulgaria has been taking care of McAfee’s most valuable asset – their customers, serving all consumer interests. In our day-to-day job we answer variety of questions related to customer’s accounts, subscriptions, products, assisting our customers in the elimination of technical problems via phone, chat, and remote sessions. McAfee is the first client for Sutherland Bulgaria and what makes us unique is that we provide support in 14 different languages within 37 different countries.

If you want to be part of further building our history and success story with McAfee and experience more than just a job, Come & join us.

Изисквания за длъжността

Our ideal candidate has:

  • Excellent Verbal & Written skills in Swedish
  • Good Verbal & Written skills in English
  • Basic technical knowledge and the ability to multitask
  • The ability to present complex information in a simple and understandable way
  • Excellent customer service skills

What can you expect from us:

  • Gain expanded technical knowledge
  • Work for a World class leader with 34 years of experience in cyber security
  • Team of professionals who will help you build your career basis your skills & strengths within the Program and the Company
  • Get the chance to participate in Internal initiatives – such as Product, Process, Environment and People Experience improvements
  • Laptop Device provided by us – We want to ensure that you would have the leading-edge technology to be successful
  • Competitive salary

Additional Benefits we offer:

  • Work from home opportunity
  • Attractive performance incentives
  • Monthly Rewards & Recognition initiatives
  • 21 days of Paid leave allowance
  • Top-notch Training
  • Team buildings and social activities, participation in voluntary work, charity causes, etc.
  • Wellness program available to all our employees
  • Relocation package
  • Work at home Essential Benefit -Financial support for expenditure on utilities
  • Food vouchers, Multisport card, Additional health & life insurance, and much more

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