Sutherland Bulgaria

София

TECHNICAL SUPPORT CONSULTANT WITH SWEDISH AND ENGLISH FOR MCAFEE

Описание на длъжността

McAfee is worldwide leader in online protection and offers a full range of products and services, covering every aspect of its users’ digital lives. For more than 13 years, Sutherland Bulgaria has been taking care of McAfee’s most valuable asset – their customers, serving all consumer interests. In our day-to-day job we answer variety of questions related to customer’s accounts, subscriptions, products, assisting our customers in the elimination of technical problems via phone, chat, and remote sessions. McAfee is the first client for Sutherland Bulgaria and what makes us unique is that we provide support in 14 different languages within 37 different countries.

If you want to be part of further building our history and success story with McAfee and experience more than just a job, Come & join us.

Изисквания за длъжността

Our ideal candidate has:

Excellent Verbal & Written skills in Swedish
Good Verbal & Written skills in English
Basic technical knowledge and the ability to multitask
The ability to present complex information in a simple and understandable way
Excellent customer service skills

What can you expect from us:

Gain expanded technical knowledge
Work for a World class leader with 34 years of experience in cyber security
Team of professionals who will help you build your career basis your skills & strengths within the Program and the Company
Get the chance to participate in Internal initiatives – such as Product, Process, Environment and People Experience improvements
Laptop Device provided by us – We want to ensure that you would have the leading-edge technology to be successful
Competitive salary

Additional Benefits we offer:

Work from home opportunity
Attractive performance incentives
Monthly Rewards & Recognition initiatives
21 days of Paid leave allowance
Top-notch Training
Team buildings and social activities, participation in voluntary work, charity causes, etc.
Wellness program available to all our employees
Relocation package
Work at home Essential Benefit -Financial support for expenditure on utilities
Food vouchers, Multisport card, Additional health & life insurance, and much more