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7 Sveta Nedelya Sqr., Sofia

UniCredit Bulbank


Application Administration (Flex Cube), ICT Department

Job description

Everyone is constantly looking for the best place to work, a place where their ideas do matter.
At UniCredit we invest in your talent. We provide a friendly and supportive work environment, where personal values are brought into play to bring about change. We value work-life balance. At UniCredit, behind each colleague is a person who is empowered to embrace their passions and accomplish their goals, both inside and outside the office. Now you can be part of the horizon we build together, all in an international group where diversity is considered a resource. A chance to fulfil your ambition, to make a difference. To do what matters.

Ref Number 2021.06.22 Application Administration (Flex Cube), by subs.

Requirements for the position

  • Second Level support for the main Core Banking System Flex Cube and CRM applications;
  • Incident Management - timely and effective resolution of reported Incidents;
  • Problem Management – root cause analysis for recurring incidents or incidents with high severity;
  • Vendor related communication for all operative issues required escalation;
  • Ensure availability and performance KPIs are met or exceeded for all supported systems;
  • Products parameterization in Flex Cube and EOD Preparation execution;
  • Applications support, maintenance and monitoring activities automation and optimization;
  • Change & Release Management – Involved in the planning and execution of normal and emergency changes. Keeping the test environments in a consistent state.
Required Qualification
  • Previous experience with Flex Cube will be an advantage;
  • Experience in second level support for Core Banking applicationswill be an advantage;
  • Experience with Oracle databases and knowledge of SQL;
  • Basic knowledge of Windows and UNIX based operating systems;
  • Internet technologies and web servers basic knowledge;
  • Knowledge of Bank Information Systems modules is an advantage – products, accounts, clients, transactions, payments, loans, deposits, cards;
  • University degree in IT, Engineering or Economics;
  • Good analytic skills;
  • Past experience on a similar position will be an advantage;
  • Ability to work in a team;
  • Ability to communicate in English (written and verbal);
  • Willingness to be part of IT team and to work in a dynamic environment.
Job Details
  • Place of work: Sofia, Bulgaria;
  • If you are interested in the above-mentioned position, please send a detailed CV.

Only shortlisted candidates will be invited!

The submission of personal data is voluntary. “UniCredit Bulbank” AD, in its role of data controller, guarantees that appropriate safeguards will be implemented in the processing of your data during the recruitment process and safe-keeping will be in compliance with the provisions of applicable legislation.


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